Vista previa de la oferta
Card Authorization - Product Delivery Manager
Technology / Software Development
Job Responsibilities:
- Project & Program Delivery
- Develop and execute comprehensive project plans, integrating technical requirements, resource allocation, and timelines to ensure on-time delivery.
- Lead and manage complex technical and product initiatives, ensuring alignment with strategic business objectives.
- Facilitate project breakdown sessions, synchronize plans with product roadmaps, and escalate risks/issues to leadership.
- Ensure disciplined use and hygiene of project management tools (e.g., JIRA, Jira Align) and maintain up-to-date documentation and tracking.
- Release & Change Management
- Create and manage release calendars and schedules, coordinating across development, QA, operations, and business teams.
- Serve as the primary point of contact for program and release activities, ensuring stakeholder alignment and readiness.
- Review epics and stories for alignment with release dates and fix versions; ensure timely distribution of release notes.
- Oversee change controls and maintain accurate records of release notes, change logs, and lessons learned.
- Intake, Prioritization & Dependency Management
- Manage intake for new initiatives and cross-team dependencies; facilitate intake meetings and document outcomes.
- Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables.
- Conduct dependency mapping and proactively manage interdependencies.
- Communicate priorities, resolve internal prioritization challenges, and escalate to senior leadership as needed.
- Reporting, Analytics & Continuous Improvement
- Provide regular, concise status reporting (e.g., RAG status) and executive-level updates, focusing on delivery progress, risks, and mitigation actions.
- Maintain and update management tools; produce reports for product reviews and compliance audits.
- Team Leadership
- Lead, mentor, and develop a high-performing team of project managers and delivery specialists.
- Set clear goals, delegate responsibilities, and monitor team performance.
- Foster a collaborative, high-performance team culture.
- Support quarterly and capacity planning across product, engineering, and finance teams.
Required Qualifications, Capabilities, and Skills:
- Proven experience in project management within a financial institution or credit card industry.
- Strong technical and product expertise; ability to translate business requirements into actionable project plans.
- Proficiency in agile methodologies and tools, including Jira and Jira Align.
- Excellent organizational and time management skills; ability to manage multiple initiatives simultaneously.
- Strong analytical and problem-solving skills, with experience in reporting, analytics, and dashboard creation.
- Exceptional communication and public speaking skills; ability to engage and influence senior leadership and stakeholders.
- Demonstrated team leadership and people management skills.
- Ability to work collaboratively and build strong relationships across teams.