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Banking Payments, Strategy, Vice President
senior · Retail & Commercial Banking
The Banking Payments team enables secure, seamless payment experiences across Zelle, Wires, Cross-border, ACH, Transfers, Bill Pay, Quick Deposit, and Real-time Payments for tens of millions of Chase Consumer and Small Business clients.
As a Vice President in Banking Payments you will shape the multi-year strategy for Chase’s account-based payments portfolio and drive high-impact, project-based work across the organization. You will partner closely across the “Quad” (Product, Technology, Data & Analytics, Design) and with Finance, Risk, Legal, and Operations to deliver strategies that improve customer experience, platform modernization, and product outcomes.
Job responsibilities
- Own and drive strategic workstreams across the Banking Payments portfolio – diagnose problems, build options, align stakeholders, and deliver measurable outcomes.
- Develop BP-wide product strategy and strategic narratives for senior leadership: define the “so what,” trade-offs, and path to value realization.
- Lead cross-functional modernization strategy efforts in partnership with Product and Technology (platform capabilities, sequencing, dependencies, and risks).
- Run market + product assessments on priority domains (e.g., evolution of wires, real-time payments adoption, customer needs and competitor positioning) to inform product direction and investment decisions.
- Scale data-driven decisioning in product strategy: define the key questions, partner with D&A to instrument/measure, and translate insights into product actions and business cases.
- Influence through outcomes, not org chart – drive alignment across Product, D&A, Technology, Operations, Finance, Legal, and Risk; communicate progress, risks, and decisions crisply.
- Coach and/or manage junior talent on the Strategy team (directly or indirectly), raising the bar on structured thinking and executive-ready outputs.
Required qualifications, capabilities and skills
- 7+ years in strategy, management consulting, product management, or similar roles delivering cross-functional outcomes.
- Strong analytical horsepower and ability to make fact-based recommendations with a clear story and POV.
- Excellent executive communication: create high-impact decks, narratives, and leadership updates.
- Proven ability to operate independently in a fast-paced environment, manage dependencies, and drive escalations/decisions.
- Experience in financial services, banking, or payments.
- Sound judgment, integrity, and a strong risk-and-control mindset.
Preferred qualifications, capabilities and skills
- Direct experience with account-based payments or payment networks (card or non-card), including rails such as ACH, wires, RTP/real-time payments, transfers, bill pay.
- Experience leading multi-stakeholder strategy efforts across Product, Tech, and Data organizations.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.