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Payments Digital & Design – Channels Market Expansion Product Manager - Vice President
lead · Technology / Software Development
Our Payments Digital & Design team shape and deliver complex product initiatives that require strategic thinking, strong execution, and cross-functional leadership.
As a Product Manager within the Channels organization, you will be responsible for defining and executing the product strategy for digital channel capabilities, including online banking, reporting, APIs, host-to-host connectivity and related client-facing services. You will work closely with global product, technology, operations, legal, controls, and regional stakeholders to deliver market-specific solutions while maintaining alignment with J.P. Morgan’s global platform strategy.
As part of the Payments Digital & Design organization, you will play a key role in the expansion of our digital payments capabilities into new markets, with an initial focus on UAE.
This role requires strong product ownership, stakeholder management, and the ability to operate across multiple workstreams in a highly regulated and complex environment.
Job Responsibilities
- Partner with global and regional stakeholders to define product requirements, roadmaps, and market-specific solutions
- Own end-to-end product lifecycle activities including requirements definition, prioritization, implementation, launch, and post-launch optimization
- Translate local market, client, regulatory, and operational requirements into scalable product capabilities
- Manage and prioritize a product backlog that supports strategic objectives and delivery milestones
- Act as the voice of the customer, ensuring client needs are reflected in product decisions
- Track product performance, delivery progress, risks, dependencies, and key success metrics
- Support senior management communications and provide executive-level updates on progress, risks, and decisions
Required Qualifications, Capabilities and Skills
- Significant experience in product management, payments, treasury services, transaction banking, or a related financial services domain
- Strong understanding of digital banking channels, including online banking, APIs, host-to-host connectivity, reporting, and payment initiation capabilities
- Proven ability to lead large-scale product initiatives involving multiple stakeholders and complex dependencies
- Experience managing product roadmaps, requirements, backlog prioritization, and delivery execution
Preferred Qualifications, Capabilities and Skills
- Experience delivering payments or treasury products across multiple international markets
- Experience working within a highly matrixed global organization
- Proven ability to build consensus and drive decisions across cross-functional teams
- Experience using modern AI-enabled productivity tools such as GitHub Copilot and Claude Code