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Lead Technical Program Manager - Chief of Staff
lead · Technology / Software Development
Core & Foundational Platforms (CFP) is part of the Infrastructure Platforms organization, responsible for delivering and maintaining an industry-leading technology infrastructure to JPMorgan’s Global Technology Group. CFP’s mission is to provide seamless integrated solutions across clouds with a consistent, and intuitive user experience. We deliver market-leading multi-cloud technology capabilities centered around developers and business requirements.
As a Business Enablement and Transformation leader within Core & Foundational Platforms, you promote execution, operating cadence, portfolio and vendor governance, organizational effectiveness, and talent priorities across a global engineering-led infrastructure organization. CFP BET is the team within Core and Foundational Platforms that drives execution, operating cadence, portfolio and vendor governance, organizational effectiveness, and talent priorities across a global engineering-led infrastructure organization.
The team partners closely with CFP leadership, Product Management, Client Solutions, and line-of-business stakeholders to improve execution discipline, strengthen efficiency, and translate strategy into coordinated outcomes across the platform domain.
Job Responsibilities:
A trusted confidant and partner to the CFP domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.
Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance
Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.
Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.
In partnership with HR, run talent management sessions and promotion radar reviews.
Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, skills and capabilities:
BS/BA/BE degree or relevant industry experience
Experienced in program/project/technology management, consulting, operations, or a combination of these
Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
Ability to establish and build strong relationships and partnerships across cross-functional teams.
Ability to influence, organize, and direct people across various seniorities, teams, and departments.
Commitment to diversity, ethical, accountable, and transparent leadership
Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint
Preferred qualifications, capabilities and skills:
Technical background or experience preferred
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver products to continually help our clients succeed. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Continued career advancement opportunities, including industry recognized certifications.
Exposure to strong mentorship and leadership examples
Professional and technical development programs
Opportunities to be a valuable member of a close-knit, collaborative, diverse team that encourages networking.
When you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.