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Product Manager
senior · Other
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Service Product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Lead, coach and develop Product Associates to deliver best in class servicing applications and features
- Identify, implement and monitor continuous process improvements across the area product
- Ensure adherence to risk and quality controls as well as promote cross-product engagement
- Partner with Area Product Owner and Product Managers to develop a product strategy and product vision that delivers value to customers
- Lead team members to conduct discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Lead team members to create and maintain a product backlog that supports the overall strategic roadmap and value proposition
- Lead team members to complete project tollgates such as communication, training, readiness, etc.
- Contribute to and promote the framework for tracking the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Preferred experience supporting more than one CCB Operations Function/Line of Business
This position does not support sponsorship now or in the future