A hands-on leader (working manager contributing directly to delivery). Own cross‑site coordination and execution for FORCE in India. Align plans with global teams, run cadences, enforce standards/governance, manage risks, and ensure on‑time, high‑quality outcomes. Lead change management, data migration/automation sprints, and talent development with OKR‑anchored SLAs.
As an Analytics Solutions Manager- Vice President within our analytics organization, you will lead cross-site planning and execution, training and support models, and continuous improvement initiatives.
Job Responsibilities
- Cross‑site planning and execution: Operate joint planning, reviews, and stand‑ups; publish weekly status with risks/mitigations.
- Training and support model: Contribute actively to the development and execution of the end‑user training/service model.
- Cycle‑time baseline and improvement: Reduce cycle times in process and production vs BAU.
- Governance and standards enforcement: Audit adherence to DUC, RBAC/ABAC, release/change controls, and documentation cadence.
- Data migration and automation sprints: Participate in the phased migrations to Databricks and the development and enhancement of automated dashboards; oversee decommissioning.
- Communications and executive engagement: Deliver concise, data‑driven updates; represent the site in forums.
- Talent and capacity management: Recruit/onboard/upskill; optimize capacity to meet program OKRs.
- Incident/change/release management: Lead triage/post‑incident reviews; enforce release gates and rollback readiness.
- Continuous improvement: Run retrospectives and backlog refinements.
Required qualifications, capabilities, and skills
- Minimum 10 years in technology programs/operations; minimum 5 years in a leadership role
- Experience coordinating global programs and executive stakeholder engagement
- Background in cloud data/lakehouse delivery (Databricks), reporting automation, governance/compliance
- Excellence in risk management, standards enforcement, Agile delivery, and people leadership
Strong communication, organization, and decision‑making skills
Preferred qualifications, capabilities, and skills
- Familiarity with BI platforms (ThoughtSpot/Tableau/Sigma), NLQ pilots, and LLM‑assisted documentation and dashboards
- Experience establishing support SLAs, runbooks, and operating playbooks