Context & Environment
- AS 24 UK & Ireland is a subsidiary of AS 24, which is itself a subsidiary of TotalEnergies. The team is made of 11 staffs and office is based in Watford.
- Strong business growth requiring permanent adaptation of our processes, and organization/workforce.
- Highly competitive environment, requiring rapid reactions, innovation in services and products, and solid control of financial risks
- Complexity of an AS 24 business model in which each subsidiary is interdependent on all the others
Activities
ACTIVITIES
PORTFOLIO DEVELOPMENT
- Actively develops the portfolio by signing new contracts and expanding business with both prospects and existing clients.
- Identifies and pursues new business opportunities through prospecting, visits, and negotiations.
- Participates in the search for new station locations or site expansions to support network growth.
CUSTOMER RELATIONSHIP MANAGEMENT
- Maintains close contact with clients, delivering sales presentations, promoting additional products and services, and managing contract administration.
- Ensures customer satisfaction and loyalty through regular communication across various channels (in-person, phone, digital).
- Implements upselling and customer reactivation campaigns to maximize revenue potential.
SALES ANALYSIS AND PERFORMANCE MONITORING
- Analyzes sales data and market trends to inform strategic actions.
- Tracks Key Performance Indicators (KPIs) using CRM tools (e.g. SALSA) and updates customer databases regularly.
- Prepares reports for sales managers or management teams on market insights, sales progress, and customer potential.
RISK AND FINANCIAL MANAGEMENT
- Monitors payment deadlines and manages outstanding invoices, guarantees, and debt recovery activities in collaboration with back-office or credit teams.
- Optimizes pricing, discounts, and commission structures within delegated authority limits.
MARKET AND COMPETITIVE INTELLIGENCE
- Keeps abreast of market evolutions, competitor activities, and energy/mobility service trends.
- Shares relevant information with head office and international subsidiaries to align strategies and best practices.
OPERATIONAL SUPPORT AND COMPLIANCE
- Ensures adherence to company procedures and safety standards, including conducting regular station inspections.
- Manages day-to-day relationships and operational coordination with stations or sites in the territory.
Candidate Profile
- Academic background with a University degree, senior experience in sales and management (3 to 5 years)
- Demonstrated expertise in sales, complemented by exceptional interpersonal abilities
- Outstanding business acumen and negotiation skills
- Proficient understanding of essential computer applications (Microsoft Suite, CRM, phone systems)
- Inquisitive mindset and a drive for overcoming challenges
- Strong sense of team cohesion and unity
- Capability to thrive in a demanding and ever-evolving work landscape
- Expertise in managing a diverse client portfolio
Additional Information
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.Domain: Sales
Type of contract: Regular position
Experience: Minimum 6 years
Employer company: AS 24 FUEL CARD LIMITED