Context & Environment
Location : Penang
Activities
The Industrial Sales Executive is responsible for:
Strategy
- Fully accountable for commercial and business development activities within the designated area.
- Execute sales plans to meet performance expectations and business requirements.
- Identify new market opportunities for Industrial Fluids and liaise with stakeholders to drive business growth.
Commercial
- Manage sales activities across the designated area and execute the route-to-market strategy through various channels, including direct sales and distributors.
- Develop a strong and reliable portfolio of customers and business partners.
- Establish and maintain relationships with prospects and customers by providing support, information, guidance, and recommendations on new opportunities, profitability improvements, and service enhancements.
Operations / Support
- Provide Supply Chain, Technical, and Marketing support to country distributors and key accounts.
- Review supply plans and recommend key products and appropriate safety stock levels to Operations. Ensure sales performance aligns with forecasts to optimize inventory levels.
- Closely coordinate and communicate customer action plans and requirements with internal operations teams to meet customer expectations in line with the company's overall objectives.
- Implement Group policies relating to HSEQ, Human Resources procedures, and Compliance.
- Work closely with the Technical Engineer to address customer technical issues and requirements.
Financial
- Responsible and accountable for the monthly sales volume and GMVC of the assigned area, including managing and controlling the allocated budget.
- Manage the credit control of assigned customers, ensuring timely collection and effective management of debt exposure, with a typical accounts receivable portfolio of approximately x MUSD (BU 2025).
Candidate Profile
Qualification Level: Bachelor's degree or equivalent.
Technical Skills: Minimum 1 year of sales experience; experience in the lubricants industry is preferred.
Behavioral Competencies: Demonstrates adaptability across diverse cultures, accountability, self-motivation, and strategic thinking.
Language Requirements: Strong proficiency in English with excellent communication skills. Proficiency in local Malaysian language(s) is required.
Specific Knowledge: Experience in tendering and bid management, strong selling and negotiation skills, effective presentation and stakeholder management capabilities, and comprehensive knowledge of regional market trends, competition, and industry developments.
Experience: More than 2 years of relevant experience.
Additional Information
Job purpose
Grow the profitability of the IO business within the assigned segment by leveraging all lines of the P&L.
Manage local key accounts, distributors, and direct customers.
Spearhead designated IO market segments, acting as the Segment Market Manager for the country.
Collaborate with other Segment Market Managers within the Cluster Hub and at regional and global levels to drive market development initiatives.
Domain: Sales
Type of contract: Regular position
Experience: Minimum 3 years
Employer company: TOTALENERGIES MARKETING MALAYSIA SDN BHD