Job Family Group:
Grupo de Estaciones de Servicio
Job Description:
Job Summary
The District Manager serves as an inspirational, strategic leader responsible for supervising multiple travel centers within a defined geographic region. This role provides the vision, direction, and operational leadership required to ensure each location operates safely, efficiently, and profitably while delivering an exceptional guest experience.
The District Manager builds and sustains a high‑performing leadership team by setting clear expectations and driving excellence across all areas of the business, including operations, financial performance, personnel development, marketing execution, compliance, and site appearance. This leader plays a critical role in ensuring we return every traveler to the road better than they came.
This position requires residency in Nevada, Utah, Wyoming or Idaho
Key Responsibilities
Leadership & People Development
Lead, coach, and develop General Managers and their leadership teams across all assigned locations.
Model professionalism, integrity, and high ethical standards, inspiring teams to uphold the same values.
Partner with Talent Acquisition to identify, attract, and retain top management‑level talent, both internal and external.
Assess staffing levels, build leadership capability, and develop strong successor pipelines.
Cultivate a culture of accountability, engagement, and continuous improvement.
Operational Excellence
Ensure consistent execution of company standards related to safety, service quality, site appearance, and operational procedures.
Conduct regular and unannounced audits, including inventory counts, cash drawer inspections, safe controls, and reconciliation of discrepancies.
Coach General Managers to maintain proper non‑fuel inventory levels, cash controls, product pricing, and product mix.
Maintain operational knowledge of POS systems and ensure teams adhere to established processes.
Financial & Business Performance
Establish and own district‑level goals aligned with company objectives related to people, profit, safety, service, and quality.
Analyze P&L statements, budgets, coverage ratios, and expense reports to drive sustainable financial performance.
Supervise key performance indicators, find opportunities for improvement, and communicate insights to the Area Director and truck service leadership.
Ensure each location operates as a profitable, well‑run business with strong cost controls and revenue optimization.
Customer Experience
Champion exceptional customer service standards across all locations.
Coach teams on effective service principles and engage directly with customers when needed to resolve issues.
Ensure every traveler receives a consistent, high‑quality experience.
Compliance & Certification
Stay current on industry guidelines, regulatory requirements, and operational standards.
Complete required lead certification for the majority of restaurant brands managed (minimum of two).
Travel
Travel regularly within the district, including occasional overnight stays.
Maintain a valid driver’s license.
Qualifications
Required
Bachelor’s degree in a related field or major.
8+ years of successful multi‑unit leadership experience with demonstrated positive results.
Strong negotiation, leadership, and analytical skills.
Deep understanding of category performance indicators such as gross margin, ROI, inventory turns, and basket size.
Ability to work effectively across departments and manage multiple priorities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Excel, Word, and PowerPoint, with operational understanding of POS systems.
Strong planning and financial competence, including understanding of P&L drivers, budgets, and expense management.
Demonstrated ability to lead through influence, drive performance, and achieve operational excellence.
Preferred
Associate’s or bachelor’s degree.
Experience in travel centers, retail, hospitality, or related industries.
Proven ability to benchmark competitors and stay current with industry trends, technology, and regulatory changes.
Travel Requirement:
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.