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What’s the role?
The Senior Reliability Engineer or Senior Reliability Expert provides site‑wide strategic reliability leadership, with accountability for the Reliability/Availability Strategy and its governance. As a recognized reliability expert, the role translates business objectives into an integrated reliability ecosystem spanning Operation, Maintenance, Engineering, TA, Business, Supply Chain, and other key partners toward becoming a High Reliability Organization.
The SRE acts as a trusted advisor to the Asset Leadership Team (ALT) by shaping mid‑ to long‑term asset improvement plans, establishing decision criteria and governance, and ensuring learning loops convert into sustainable business improvements such as safety, integrity, uptime, margin, and cost competitiveness. The role leads a regular reliability governance rhythm with the ALT to align priorities, escalate constraints, and confirm delivery against targets.
This role will report to the Business Improvement Manager.
What you’ll be doing
Key Accountabilities
- Develop, steward, and govern reliability and availability strategies for Scotford, using reliability benchmarking and internal/external performance insights to set standards and decision criteria, define multi‑year roadmaps, and lead governance reviews aligned to business trajectory, safety/integrity requirements, and availability targets.
- Define the decision criteria and decision support required to prioritise and endorse reliability/availability investments and care strategy changes, bringing recommendations and risk/value trade‑offs to the ALT for approval and tracking delivery through governance forums.
- Accountable for the site reliability improvement portfolio and high‑value efforts—ensuring scope, resourcing alignment, and sustained execution against agreed targets.
- Sponsor and lead the Reliability discipline improvement plan; partner with stakeholders to set, refresh, and assure execution of mid‑ to long‑term asset care strategies.
Reliability as a System Outcome
- Integrate engineering, operations, maintenance to deliver reliability as a system outcome; assure execution against asset improvement plans and adjust strategies based on performance and changing conditions.
- Deploy and embed High Reliability Organization (HRO) principles; coach leaders and teams so reliability is treated as a leadership responsibility and learning is converted into sustained improvement.
- Own governance of critical reliability performance controls (e.g., Data Systems; Unplanned Downtime (UPDT)/ Operational Availability (OA) reporting), ensuring data quality, disciplined work process execution, and insight‑to‑action, including triggering performance interventions as needed.
- Lead formal audits of reliability work processes; improve the interfaces to ensure it delivers the intended reliability outcomes.
Structured Problem Solving & Learning
- Diagnoses and solves significant, complex and non-routine problems; translates practices from elsewhere (peer assets, other LOBs, industry) and provides authoritative, technical recommendations which have a significant impact on business performance in short and medium term.
- Champion Big Hit Management and enable disciplined learning through key work processes to ensure performance improvements are sustained.
Scope & Impact
- Shapes medium‑ and long‑term Scotford performance, influencing safety, integrity, availability, reliability, and cost through strategy architecture, governance, and targeted interventions with material business value.
- Builds a repeatable performance system and learning culture—embedded in work processes and leadership behaviours—that sustains improvement beyond individual events and personnel changes.
- Provide functional leadership through coaching, mentoring, and assurance; build Scotford reliability capability across the community including frontline.
What you bring
- The candidate must have legal authorization to work in the Canada on a full-time basis
- Bachelor’s degree in engineering (or related engineering discipline) from an accredited institution (or equivalent technical discipline/experience), a Professional Engineer (P.Eng.) designation is considered an asset
- 10 or more years of industry experience (operations, maintenance, engineering, or reliability) in asset‑intensive environments
- Proven ability to deliver medium‑ to long‑term reliability/availability improvements using risk‑based asset care strategies, structured problem solving, and systems thinking
- Demonstrated ability to lead through influence across disciplines and organizational boundaries, balancing competing priorities and enabling delivery through others
- Recognized Subject Matter Expert (SME) in Reliability; Knowledge of RCM, FMEA, Reliability Modelling, Lean Six Sigma, Problem Solving methodology is desired
- Excellent communication, stakeholder engagement, and change management skills, credibility with Operations, Maintenance, Engineering, and senior Leadership
- The role will require MRTA Technical Authority Level 3 (TA3). Candidate must already hold TA3 or commit to achieving MRTA TA3 within an agreed timeframe following appointment
If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
What we offer
You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
- Progress as a person as we work on innovative projects together
- Continuously grow the transferable skills you need to get ahead
- Work at the forefront of technology, trends, and practices
- Collaborate with experienced colleagues with unique expertise
- Achieve your balance in a values-led culture that encourages you to be the best version of yourself
- Benefit from flexible working hours, and the possibility of remote/mobile working
- Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world
- Take advantage of paid parental leave, including for non-birthing parents
- Join an organization working to become one of the most diverse and inclusive in the world
- We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
- Grow as you progress through diverse career opportunities in national and international teams
- Gain access to a wide range of training and development programs
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in Canada
Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.
Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.
At a glance, our businesses and projects in Canada include:
- Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
- Shale gas and liquids assets in Alberta and British Columbia
- A network of 1,400 retail stations across Canada
- The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility
- The Sarnia Manufacturing Centre refinery in Ontario
- Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
- 15 Shell-owned distribution terminals, three of which have marine operations
- Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
- Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business
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