#GreatWorkIsNotAMyth
Our team at KBC GS Business Solution Competence Center provides direct support to internal business end users through software development, process automation, reporting, and much more. We work with a variety of technologies, from Appian to Pega, RPA, SQL, Web2PY and others.
We are currently looking for an Application Manager to join our Appian team. If you are passionate about innovative solutions and eager to contribute to impactful projects in a collaborative environment, we would love to hear from you.
About the role
As an Application Manager in our Appian team, you will be the person who understands our applications, processes, and business needs in depth. You will ensure that applications remain stable, efficient, and aligned with changing business and regulatory requirements while driving continuous improvements and innovation.
Working closely with business stakeholders, developers, architects, and support teams, you will help shape the future of our Appian-based solutions and contribute to the digital transformation of KBC operations.
What will you do
- Act as the primary link between business stakeholders and the Appian development team
- Gather, analyze, and challenge business requirements to identify the most effective solutions
- Translate business needs into functional specifications and user stories
- Ensure that business, operational, security, and regulatory requirements are reflected in application designs
- Collaborate with developers throughout the entire delivery lifecycle
- Support solution design, testing, deployment, and post-release validation
- Coordinate user acceptance testing and ensure delivered solutions meet business expectations
- Provide support and manage incidents, defects, and enhancement requests while keeping stakeholders informed
- Drive process optimization, automation, and continuous improvement initiatives
- Maintain functional documentation and support agile delivery processes using Jira and Confluence
- Contribute to the long-term vision and evolution of Appian applications and platforms
During your first week
- You will learn our applications, processes, and ways of working within a SAFe Agile environment
- You will work closely with experienced Application Managers, Developers, and Business Analysts, as well as the Team Leader, Scrum Master, and Product Owner
- You will engage with business stakeholders to understand their challenges and needs
- You will become part of an international team where collaboration, knowledge sharing, and continuous learning are part of everyday work
What will help you succeed
- Strong analytical thinking and a genuine interest in solving business problems
- Ability to understand complex processes and translate them into practical digital solutions
- Excellent communication skills and confidence when working with different stakeholders
- Curiosity and willingness to ask questions, challenge assumptions, and seek improvements
- An ownership mindset with the ability to drive tasks independently while remaining a strong team player
- Ability to balance business expectations with technical possibilities and limitations
- Advanced written and spoken English
Experience we value
- Experience in Application Management, Business Analysis, Business Process Management, or a similar role
- Experience working with Appian or other BPM platforms
- Understanding of workflow automation and process digitalization
- Experience working in Agile environments (Scrum, SAFe)
- Familiarity with Jira and Confluence
- Basic understanding of software development and testing principles
- Knowledge of SQL and data analysis is a plus
Why join us?
- Work on business-critical applications used across an international financial group
- Shape and improve digital processes that have a real impact on daily operations
- Collaborate with experienced professionals across business and technology domains
- Gain exposure to Appian and other modern automation technologies
- Develop your expertise in application management, business process optimization, and digital transformation
- Be part of a supportive international team that values learning, ownership, and innovation
Do you enjoy connecting business needs with technology solutions?
Are you motivated by process improvement, automation, and delivering value to users?
Join our Appian team and help us build the next generation of business applications!
3 things you’ll love about KBC Global Services:
#1 Work-life balance for real. Forget overtime and working while sleeping! We empower all employees, including parents and young professionals, juggling careers, studies and hobbies.
#2 Stability. KBC Group includes the Czech ČSOB, the Belgian KBC, the Hungarian K&H, and more. We’ve been based in Brno since 2011 and offer you room for growth.
#3 International environment full of easy-going colleagues.
What you get:
• Bonuses twice a year based on your performance .
• Hybrid working mode with the possibility to work 50% from home. Our core working hours are from 9 am to 3 pm.
• 28 days off per year to recharge.
• Opportunities for business trips to Belgium (to our KBC Group headquarters).
• Many benefits fully paid by us - Multisport card, learning courses, meal voucher card (170 CZK/day), Cafeteria benefit system, fruit and ice cream days.
• Referral bonuses.
• Contribution to pension and life insurance, great deals on ČSOB products and much more.
Recruiter Name
Nadežda Brziaková