Business Control Manager - Data Products Governance

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This role is responsible for supporting internal control discipline, governance execution, and operational excellence for the Data Products governance model. Data Products are reusable, governed data assets used across reporting, analytics, business decisioning, and AI-enabled consumption, and this role helps ensure they move through a controlled lifecycle with clear ownership, consistent standards, retained evidence, and appropriate governance oversight.

The successful candidate will bring experience in data governance, data management, business controls, risk management, or technology governance, with the ability to translate governance requirements into clear operating routines, documentation expectations, and evidence standards. This role requires strong attention to detail, effective written and verbal communication, the ability to manage multiple priorities, and comfort working across Product Owners, Data Partners, Technology, Platform, Risk, Compliance, PMO, and business teams. The candidate should be able to identify governance gaps, document decisions, escalate risks, monitor adherence to enterprise standards, and help maintain a control environment that enables Data Products to be scalable, reusable, trusted, and ready for analytics and AI use.

Responsibilities:

• Execute Data Product governance routines across the lifecycle
• Maintain decision logs, approval evidence, issue / exception trackers, action plans, and governance evidence to support auditability and management reporting.
• Partner with Product Owners, Data Partners / SMEs, Technology, Risk, Compliance, PMO, and business stakeholders to drive adherence to governance standards.
• Support standards and requirements for Data Products.
• Identify governance gaps, control issues, documentation inconsistencies, and opportunities to improve process design, control execution, and evidence quality.
• Prepare executive-ready governance materials, status updates, dashboards, Working Group packages, and SteerCo materials.
• Coordinate with control partners on policy alignment, data protection, access approvals, AI usage, risk implications, and certification readiness.

Required Skills & Experience

• 5+ years of experience in business controls, data governance, operational risk, compliance, audit, data management, technology governance, or a related governance / control function.
• Experience supporting governance routines, control execution, issue tracking, evidence management, decision logs, reporting, or executive governance materials.
• Strong understanding of risk and control principles, including control design, monitoring, testing, issue identification, remediation, and escalation.
• Ability to review documentation for completeness, consistency, control alignment, and evidence quality.
• Ability to translate data, technology, and governance requirements into clear business language for senior stakeholders and cross-functional partners.
• Demonstrated leadership capabilities, including ability to influence without direct authority, drive accountability, operate through ambiguity, and support governance routines with senior partners.
• Strong written and verbal communication skills, organizational discipline, attention to detail, and ability to manage multiple priorities and dependencies.
• Proficiency with Microsoft Office, including Excel, PowerPoint, Word, Teams, and SharePoint.

Desired Skills & Experience

• Experience with data management operating models, data catalog / registry processes, product certification, or enterprise data governance frameworks.
• Experience working with Product Owners, Data Stewards, Data Partners, SMEs, Technology, Risk, Compliance, or PMO teams supporting governed data delivery.
• Experience supporting intake / demand governance, prioritization, build readiness, release readiness, access approval, certification, or lifecycle monitoring.
• Experience with high-risk governance processes or control frameworks requiring documentation, evidence, challenge, escalation, and approval discipline, model governance, AI governance, data risk governance, or regulatory governance.
• Experience preparing materials for executive governance forums, steering committees, working groups, risk committees, or similar management routines.
• Familiarity with AI / BI consumption governance, permissible use, data protection controls, controlled-use approval processes, or related governance tooling such as JIRA, Confluence, Collibra, data catalogs, or workflow platforms.

Skills

Controls Management; Data Governance; Risk Management; Monitoring, Surveillance and Testing; Quality Assurance; Process Management; Stakeholder Management; Attention to Detail; Analytical Thinking; Problem Solving; Decision Making; Executive Reporting; Collaboration and Influence; Strategic Thinking.

Shift:

Hours Per Week: