Summary of the Role:
We’re seeking a motivated and detail-oriented Commercial Intern to join our team in the Dublin office. This paid 12 month internship offers a unique opportunity to gain hands-on experience in account management and client relations within a leading global insurance company. You’ll assist the Account Management and New Business Teams in managing client requests, providing administrative support, and handling system related activities. Your role will be crucial in maintaining high levels of service in a changing and evolving IT environment.
Main Tasks:
Team Support: Assist the Account Managers and Business Development Managers by managing workload. This includes managing inboxes and ticketing systems to ensure continuity of service for key clients.
Second Line of Defence: Support Account Manager Team acting as 2nd line of defence for support on admin tasks and system functions to enable ACMA/RM to focus on client engagement. Deputise for Account Managers and an when required
Query Management: Assist the Account Management and Business Development Managers in responding to level 2 queries when they’re unavailable. Support ad hoc requests relating to the existing portfolio, which may involve direct engagement with customers and brokers via email and phone.
System Support: Assist the ACMA and New Business Team driving through limit decisions for prospects, ledger matching and various ad hoc reports (CRA, Marketo etc.). Develop a strong understanding of systems, processes and departments (Compass, Ticketing, Workflows, Contacts etc) to manage workloads and drive efficiency ensuring requests are responded to swiftly.
Customer Focus: Maintain a high level of customer focus at all times and ensure any challenges are flagged to the management team as they arise.
What we are looking for:
- Strong organisational skills
- Efficient & accurate processing of administrative requests
- Excellent communication skills, both written and verbal
- Ability to engage with colleagues effectively across different functions and levels
- Willingness and ability to learn and engage on a broad range of technical topics
- Strong communication skills and customer focus
- Proficient on Excel, Outlook, Teams, and other key IT systems
- Recent university graduate
What we offer:
- 25 days’ holiday (prorated if applicable).
- 10% employer contribution to the Company Pension Plan.
- VHI Healthcare – you will need to apply for this on the Benefits platform. The company will pay 2/3rds of Premium. Children over the age of 21 will need to be covered by you
- Life assurance (4x annual salary)
- Access to gym discounts
- Work from Home when appropriate
- Employee Share Incentive Plan: Opportunity to participate in our share incentive plan.
- Insurance Discounts: Various discounts on insurance through the Allianz Partnership.
- Subsidised Restaurant
- Additional Benefits: And much more to support your personal and professional growth
We are seeking candidates who are naturally curious and have a keen interest in technology and innovation. As we navigate the future, we value individuals who are eager to stay updated with the latest digital trends and advancements. The ideal candidate should demonstrate a proactive approach to learning and adapting to new tools and technologies, especially Artificial Intelligence (AI) powered tools, showcasing a forward-thinking mindset that aligns with our vision for growth and progress.
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Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.
Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes. We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk. Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In 2021, our global business transactions represented 931 billion Euro in exposure.
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. Great to have you on board. Let's care for tomorrow