UKG - Specialist Lead

Job Requisition ID: 40753 

• Help shape the future of Australia’s largest UKG practice

• Join a national community of 90+ UKG specialists within Deloitte’s Human Capital practice
• Work on complex workforce transformation programs with some of Australia’s most recognised organisations
• We value in-person connection with our teams and clients, with flexibility to balance work and life

About the Team

Deloitte’s UKG practice is the largest in Australia and continues to grow rapidly. Our team brings together specialists who design and deliver workforce technology solutions that help organisations better manage, schedule and support their people.

Joining Deloitte means working on large-scale UKG implementations that transform how organisations operate. Our teams deliver across industries including health, retail, supply chain, hospitality and the public sector, solving complex workforce challenges and enabling organisations to operate more effectively.

You’ll work across the full UKG ecosystem, supported by specialists in timekeeping, advanced scheduling, forecasting, analytics, reporting and integrations.

What sets this team apart is the depth of expertise around you. With more than 90 UKG specialists across Australia, and access to Deloitte’s global UKG community supporting hundreds of clients worldwide, you’ll join a genuine community of practice where collaboration, knowledge sharing and continuous learning are central to how we work.

About the role 

• The role will involve possessing deep UKG Pro WFM product knowledge and insights to deliver UKG Pro WFM projects within project implementation teams.
• You will be responsible for architecting and designing UKG Pro WFM solutions, ensuring appropriate integration, alignment, and embedding within the customers overall landscape.
• Additionally, you will provide support, advice, and guidance to team members to help educate and develop their solution capabilities. 
• You will facilitate workshops directly with clients, evaluating and problem-solving complex requirements, advising on or configuring software, and providing ongoing functional advice and team development support. Furthermore, you will receive ongoing product training to maintain applicable certifications and keep up to date with the latest product releases.
• You will consider factors such as best use of functionality, user experience, and integration complexity to deliver the best value and customer aligned solution.
• In this role, you will contribute to and collaborate with our highly talented WFM consulting team to implement, consult, and advise on UKG (Kronos) software aligned with project schedules. 

People & Culture

You’ll be part of a national community of more than 90 UKG specialists who collaborate openly and support each other’s success.

Our team brings together functional consultants, developers and transformation specialists, creating an environment where people learn from each other and solve complex problems together.

You can expect:

• A strong knowledge-sharing culture supported by communities of practice
• Regular learning sessions and team connection events
• Collaboration across the broader Deloitte Human Capital practice

Learning & Growth

This role offers the opportunity to build deep expertise in workforce technology while developing a broader consulting career. Deloitte invests heavily in capability development, innovation and knowledge sharing across the practice.

You will:

• Learn from some of Australia’s most experienced UKG specialists
• Build expertise across the full UKG ecosystem including integrations, reporting and DataHub
• Gain experience across multiple industries and large-scale transformation programs
• Contribute to innovation initiatives including accelerators and AI-enabled workforce solutions

Enough about us, let's talk about you 

You will be someone with a genuine interest in both the human and technical side of HR, payroll and workforce management technology. While you’ll certainly have deep expertise in UKG (Kronos) software, you’ll need to bring an aptitude for consulting in a client-facing environment. 

Requirements: 

• Proven Experience as a senior consultant or client working on UKG Pro Workforce Management (WFM) 

• Experience in interpreting, formalising, and communicating requirements in a business analyst or functional consultant role 

• Specialist knowledge of one or more UKG Pro WFM functional areas such as time and attendance, optimised rostering, forecasting or activities  

• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal teams. 

• Demonstrated problem-solving and decision-making abilities. 

• Excellent organisational and time management skills, with the ability to handle multiple projects simultaneously. 

• Detail-oriented mindset, ensuring accuracy and quality in project deliverables. 

• Tertiary level qualifications in Business, HR, IT or related areas are advantageous. 

If you are a proactive, results-driven UKG Pro WFM professional looking to join Australia’s leading practice, we would love to hear from you. Join our dynamic team and contribute to the success of our clients' workforce management initiatives. 

If you are a proactive and results-driven professional with a passion for driving successful project outcomes, we would love to hear from you. Join our dynamic team and contribute to the success of our clients' workforce management initiatives.

Why Deloitte?  

• At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.    
•  We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.   
• We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities. 
• We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.   

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.