Investment Operations Analyst

Northern Trust · Toronto, Canada · Canada

About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That...

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.



Major Duties :1. Coordinates the account administration for investment management clients

2. Receives service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensure systems information is up to date

3. Oversees development of appropriate action plans for client activities and ensures execution and follow up

4. Ensures accurate set up of fees

5. Monitors operations and accounting activities to ensure that all necessary reports, documents, and action items are processed to facilitate implementation of client servicing plan.

Knowledge :• Analytical skills to resolve and research enquiries and issues
• Proven understanding of the trading and settlement life cycle
• Ability to actively collaborate and work with extended team outside of the Business unit
• Hands on working knowledge of MS-Excel preferred
• Good Process and procedure development skills
• Graduate (preferably MBA or equivalent)
• Good knowledge and understanding on investment reports and market questionnaire
• Knowledge and concepts such as set up & maintenance of the securities, valuations and pricing would be an added advantage
• Must have good interpersonal skills with the ability to establish credibility and foster excellent working relationships with internal and external partners
• Work well with people in the same department, both locally and globally
• Imagination to Excel: Initiate and support pragmatic innovation within the local business area and advocate to integrate the business into global standards and specifications
• Attention to detail and commitment to deadlines are required.
• Ability to adapt quickly to change

Experience :At least 2 Years of experience in financial servicing/accounting field with client servicing background


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.


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