About Nu
Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
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About the Role
At Nu, data is the foundation that powers our AI and machine learning models, enabling millions of customers to access fair financial products. As a Machine Learning Engineer in AI Core, Data Intelligence, you’ll work across a broad spectrum — from building scalable data infrastructure and feature pipelines that feed our state-of-the-art foundation models to designing, training, and shipping transaction classification models that power critical customer experiences across the company.
You'll work at the intersection of data and applied machine learning, contributing across multiple stages of the ML lifecycle: ingesting and labeling data, training and evaluating models, and helping with deployment and production monitoring through robust quality controls. You’ll partner closely with product, compliance, and ML teams to ensure models are auditable, privacy-aware, and deliver measurable business value.
You'll join a team that manages the data engineering backbone of AI Core, ensuring data is accessible, healthy, and properly tracked across our entire ML ecosystem. Here, you'll combine your expertise in building scalable data systems with your passion for machine learning, creating solutions that enable our models to learn from better, richer data.
You can read more about the work in the AI Core team on our blog: https://building.nubank.com/understanding-our-customers-finances-through-foundation-models/
Key Responsibilities
As a Lead Machine Learning Engineer in AI Core Data Intelligence, you will:
Design and build scalable data ingestion pipelines that bring new datasets into our AI Core platform, ensuring reliable, efficient data flow from source to model training.
Implement data quality monitoring and validation systems that catch issues before they impact model performance, maintaining the health of datasets across our ML ecosystem.
Model new types of data into our foundation models.
Analyze the impact of new data sources on existing models, conducting experiments to measure performance improvements and guide data acquisition decisions.
Develop and maintain data preparation workflows that transform raw data into features ready for model training, working with distributed computing frameworks like Ray.
Tune and optimize machine learning models when new datasets are integrated, applying hyperparameter optimization and evaluating model performance improvements.
Collaborate with AI Core ML, Platform, and Infra teams to ensure seamless data flow across our ML infrastructure, from ingestion to model deployment.
Lead technical initiatives that improve our data engineering practices, setting standards for data quality, pipeline reliability, and model-data integration.
Mentor team members and contribute to hiring activities, helping build a strong and diverse team that drives innovation in AI infrastructure.
Basic Qualifications
Typically 6+ years of experience in machine learning engineering, data engineering, or related fields with a strong track record of building production data and ML systems.
Proven experience designing and building data ingestion pipelines at scale, with expertise in distributed computing frameworks (Ray, Spark, or similar).
Strong background in applied machine learning, including model training, hyperparameter tuning, and performance evaluation.
Experience analyzing how data changes impact model performance, with the ability to design and run experiments to measure improvements.
Proficiency in Python for data engineering and ML workflows, with experience working with large-scale data processing systems.
Solid understanding of data quality principles and experience implementing monitoring, validation, and alerting systems.
Strong problem-solving skills with the ability to address complex, ambiguous problems requiring coordination across multiple teams.
Excellent communication skills, capable of explaining technical concepts to both technical and non-technical stakeholders.
Demonstrated leadership experience, including mentoring team members and contributing to technical decision-making.
Preferred Qualifications
Experience with MLflow or similar model tracking and versioning systems.
Knowledge of foundation models, fine-tuning workflows, and transformer architectures.
Experience with data pipeline orchestration tools (Dagster, Airflow, or similar).
Background in financial services or fintech, understanding the unique data challenges in this domain.
Experience working in a fast-paced, high-growth environment with distributed teams.
Track record of reducing complexity in data systems and improving developer experience for ML teams.
Our Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Locations: This role is available in any of our North American offices (Palo Alto, USA; Miami, USA; Durham, USA; Toronto, CAN)
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.