Role Overview

The Product Owner for SSO (Single Sign-On) and MFA (Multi-Factor Authentication) is responsible for defining, prioritizing, and delivering identity authentication capabilities that secure enterprise access across workforce and customer platforms. This role owns the product lifecycle for authentication services—including federation, adaptive authentication, and strong authentication controls—ensuring alignment with security, compliance, and user experience objectives.

Key Responsibilities

1. Product Strategy & Roadmap

Define and maintain the product roadmap for SSO and MFA capabilities (e.g., federation, conditional access, password less, adaptive authentication). Align roadmap to enterprise IAM strategy and Zero Trust architecture. Incorporate regulatory requirements (SOX, PCI, FFIEC) into product direction.

2. Backlog Ownership & Delivery

Own and prioritize the product backlog for SSO/MFA platforms. Translate business, risk, and compliance needs into actionable user stories. Partner with engineering teams using Agile methodologies. Ensure features meet auditability and traceability requirements.

3. Authentication & Access Control Expertise

Drive design and implementation of SSO (SAML, OIDC, OAuth), MFA (push, SMS, hardware tokens, FIDO2), adaptive authentication, and conditional access policies. Ensure integration with identity lifecycle and directory services.

4. Risk, Compliance & Audit Alignment

Ensure authentication controls meet internal security standards and regulatory expectations. Partner with risk, audit, and cybersecurity teams. Maintain evidence for MFA enforcement, SSO policies, and access controls.

5. Stakeholder Management

Act as the bridge between business units, IAM engineering, security architecture, and risk teams. Drive alignment on authentication standards and onboarding priorities.

6. Platform Adoption & Integration

Lead onboarding of applications to SSO and MFA platforms. Define integration patterns and prioritize high-risk applications.

7. Metrics & Continuous Improvement

Track KPIs such as MFA coverage, SSO adoption, and authentication success rates. Drive continuous improvement in security posture and user experience.

Required Qualifications

5+ years in Product Owner, Product Manager, or IAM roles. Strong expertise in SSO and MFA technologies. Experience in Agile environments. Understanding of IAM ecosystems.

Preferred Qualifications

Experience in regulated industries. Knowledge of SOX and PCI. Experience with platforms such as Okta, Entra ID, Ping, or SailPoint.

Key Competencies

Analytical thinking, stakeholder communication, data-driven decision-making, and ability to balance security with usability.

Success Profile

MFA is enforced across high-risk applications, SSO adoption increases, audit findings are minimized, and onboarding efficiency improves.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 08/14/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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IAM Product Owner