Requisition ID: 255493
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Role
The Senior Program Manager, Program Management, Canadian Banking Transformation Office contributes to the overall success of the Transformation Office leading complex, cross-functional programs that drive strategic business outcomes. This role requires strong stakeholder management skills to align diverse interests, secure executive sponsorship, and ensure program objectives are met. Operating at the intersection of strategy and execution, the Program Manager will liaise with senior leadership, manage governance structures, and foster collaboration across multiple business units to deliver key initiatives in the Bank.
The Senior Program Manager plays a key role supporting business partners with the execution of major regulatory change and strategic growth initiatives across the Canadian Bank. One of the primary objectives is to provide end-to-end program management support on high-priority business initiatives through effective use of common program management methodologies, tools, templates, education, and training. The work focuses on leadership, problem solving and driving results.
As Senior Program Manager, you will partner with various business lines across the Bank; providing leadership and executional capabilities to ensure Canadian Banking is able to deliver and sustain the full benefits of program management standards, methodologies, and best practices. You will oversee complex programs of diverse sizes and will be accountable to ensure that successful outcomes are a priority. You will engage with key executive and senior stakeholders across the Bank. While engaging internal stakeholders, your role is to lead, oversee and ensure effective program delivery and sustainable benefits.
Is this role right for you? In this role you will:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Strategic Leadership & Governance; Manage program objectives, scope, and success metrics aligned with organizational strategy. Follow governance frameworks, support steering committees, and decision-making protocols. Provide executive-level reporting on program health, risks and issues
- Stakeholder Engagement & Relationship Management; Identify, analyze, and prioritize stakeholders. Develop and execute stakeholder engagement plans tailored to influence and expectations. Facilitate transparent communication and manage conflicts to maintain trust and alignment. Act as the primary liaison between senior executives, sponsors, and delivery teams.
- Program Planning & Delivery; Oversee integrated planning across multiple projects, ensuring interdependencies are managed. Drive accountability for milestones and deliverables across workstreams.
- Risk & Issue Management; Anticipate and mitigate risks impacting stakeholder relationships or program outcomes. Escalate critical issues to Director with clear resolution strategies.
- Communication & Change Management; Deliver concise, executive-ready updates and presentations focused on insights and decisions. Champion change initiatives/management, ensuring stakeholder buy-in and adoption of new processes.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
- Champion a high performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- Bachelor’s degree in Business, Management, or related field; MBA preferred.
- 7 years of experience in program management, valued at over $5MM
- Certifications such as PMP, PgMP, or MSP are highly desirable
- Expert knowledge in the financial sector, banking regulations and related regulatory requirements · Ability to lead multiple programs at the same time, weighing often conflicting priorities, and delivering results.
- Influence to ensure priority change initiatives are understood, obtaining Executive and stakeholder buy-in
- Strong communication skills with sound interpersonal skills and a demonstrated ability to resolve escalated issues effectively to reduce business impact
- Excellent organization skills and effective coaching skills to foster development of others
What’s in it for you?
- A rewarding career opportunity to create a new mandate and change how the bank operates – putting capabilities first
- An organization committed to making a difference in our communities – for you and our customers.
- A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.