Requisition ID: 267192
Thanks for your interest in ScotiaGBS, the best campus in Bogota.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
Purpose
Leads and oversees Global KYC in Colombia and the countries we support globally, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Refresh data and documentation for existing clients on an ongoing basis per periodic reviews cycle in Support KYC/AML, facilitating the refresh of Global clients in an efficient, compliant, and client-centric manner.
- Interacting with bankers and relationship managers to obtain required information
- Conduct follow up with internal partners to ensure timely actions on those cases that require their input
- Update firm systems and databases with information / documentation obtained from clients
- Handle inquiries and ad hoc requests from internal clients including Compliance where required
- Produce high quality error free work independently on a timely basis with at expected throughput rates
- Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner
- Understand and keep abreast with regulatory/ tax requirements for clients in KYC
- Identify potential areas of improvement and respond to change e.g. regulation change, new business and/or technology projects
- Assist manager(s) in providing status updates to management on a regular basis to create transparency and to reduce risksDemonstrates strong leadership skills with the ability to effectively manage multiple analysts and oversees various projects simultaneously
- Support in any activities required for refresh of the Global clients
- Be consistently thorough, accurate, and credible when performing duties
- Perform duties within established service level requirements
- Escalate any issues, as appropriate, in a timely manner
- Exhibit the highest standards of customer service to partners and customers. -to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.
Education / Experience / Other Information (include only those that are specific to the role)
- 1-3 years of experience in KYC/AML roles.
- An undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is required
- The incumbent must have experience in and knowledge of current and expected future regulatory frameworks impacting client onboarding
- The position requires business acumen, judgment, critical thinking and time management skills.
- The incumbent should possess strong interpersonal, communication and negotiation skills in order to build consensus and obtain co-operation from clients, colleagues, and senior management
- A good understanding of the capital markets business is necessary. The incumbent must have broad knowledge of the end-to-end workflows among the Front, Middle, and Back Offices
- The international scope of the business, together with the multiplicity of stakeholders, may require work outside of traditional business hours from time to time
- Demonstrate teamwork, collaboration, responsiveness, accountability, and ownership, with a preference for candidates who have previous management experience
- Quick learning ability to understand policies, procedures, systems, process and controls
- Compliance knowledge applicable to the Financial Services industry, including relevant professional certification on AML/CFT, e.g., ACAMS Certificate
- English level advanced.
Working Conditions
- Work in a standard office-based environment; non-standard hours are a common occurrence.
Location(s): Colombia : Bogota : Bogota
Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.
At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.