Requisition ID: 268564
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Global Transaction Banking
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.
As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.
At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.
Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose
The Trade Finance Service Analyst will play a crucial role in facilitating, managing trade finance transactions and contributes to the overall success of the Trade Services Centre.
The Analyst will be responsible for providing exceptional support and service to clients in international trade transactions. The Analyst will ensure smooth and efficient processing of trade finance instruments, documentation, and related activities. Ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
What You'll Do
- Serve as the primary point of contact for clients seeking trade finance services, offering guidance, answering inquires, and providing assistance throughout the trade finance process.
- Communicate effectively to explain trade finance process to clients.
- Review and validate transaction documents received from clients and or Sales team, ensuring accuracy and compliance with extant policies and procedures.
- Collaborate with clients and relevant parties to resolve document and application discrepancies and ensure smooth transaction processing.
- Monitor the progress of trade finance transactions and proactively address potential issues or delays to ensure timely and successful completion.
- Ensure that transactions are executed in a timely and accurate manner, in adherence with established service level agreement.
- Collaborate with the trade finance Sales team and other internal stakeholders to facilitate the seamless flow of transactions.
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Develops and maintains an expert level knowledge of trade finance products and services.
- Continuously provide a high level of Customer service while ensuring that operational and documentary requirements are met while mitigating bank risk and customer risk.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AMUATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AMUATF Global Handbook and the Guidelines for Business Conduct.
What You'll Bring:
- Sound knowledge of Trade Finance Products
- Strong Customer Service Focus.
- Good working knowledge of ICC rules, ISP98, URDG 758, URC525, the Bills of Exchange Act, SWIFT, UCP 600, and any other applicable trade finance rules and regulations.
- Knowledge of the Bank’s trade business related products, services and processes.
- Proficiency in Microsoft Office applications: MS Office (Excel, Word, Power Point).
- Excellent communication skills, both written and verbal, for effective client interaction and collaboration.
- Strong attention to details and accuracy in reviewing clients’ transactions.
- Customer focused approach with a dedication to delivering exceptional service.
- Knowledge of the Bank’s Anti Money Laundering and compliance policies and procedures.
Working Conditions:
- Work in a standard office-based environment; non-standard hours might occur from time to time
Interested?
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.