You know that reliability, quality and consistency are key to a fantastic customer experience. Teams stuck in cumbersome organizational and DevOps processes are unable to achieve this. It is your mission to relieve creator squads with all the Rabo Online Platform enablement services, by ensuring a great engineering journey.
To do so, you are owner of the ROP portal, where you facilitate the digital part of the engineering journey and you are leading the creator success team, to ensure enablement and support. Together these teams are in the mission of unlocking the full potential of Rabo Online Platform (ROP). For the portal you create the vision on the engineer journey and adjust it according to feedback within the portal or via the creator success team. The creator success team accelerates platform adoption, improves creator experience, and drives value delivery across more than 160 internal DevOps teams. Creators are all roles that contribute to the creation of digital experiences and products on Rabobank’s digital channels, such as Rabobank.nl and the Rabo App. Your mission is to empower the ROP organization by providing clear focus and boosting engagement.
You & your job
The foundational services of the Rabo Online Platform facilitate the engineering journey for more than 160+ squads. As Product Manager Backend & Creator Foundation, you drive engagement and adoption of these services across Rabobank. You continuously streamline the interaction between the platform and its users, with a specific focus on the most complex and challenging DevOps processes. You actively propagate the vision, bring it to life, and ensure widespread adoption within the bank (and beyond).
Get results
- Shape the strategic vision and direction of ROP engineering journey.
- Translate organizational and developer needs into a clear and coherent product strategy.
- Create and maintain the product roadmap.
- Build and nurture the ROP community.
- Ensure adoption across 160+ squads.
Facts & figures
- Customers: 160+ squads, approx. 1,200–1,500 engineers
- Reaching 9.5 million customers globally
- 36-hour work week
- Collaboration with 15+ contributing teams on the ROP platform
- International environment with a focused group of highly skilled team members
Top 3 responsibilities
- Create and propagate a compelling vision and strategy for ROP user journey and actively communicate this to platform contributors.
- Build a strong position within the bank by optimizing the platform user journey and features in close collaboration with platform contributors.
- Develop and streamline communication, service, and community engagement for creators using the ROP platform.
You work as part of the Digital Platform - Backend & Creator Foundation department, together with 10 other product managers and around 120 developers, on the internal development platform: the Rabo Online Platform. You collaborate closely with developers, architects, users of your services (over 160 teams, including product owners, developers, and solution architects from all bank tribes), and suppliers (including our Enterprise & Engineering Tech domain). Your services support the entire Retail NL Rabobank and parts of Wholesale and FEC Tech.
Together we achieve more than just
We believe in the power of difference. Bringing together people’s diverse perspectives makes us an even better bank. That’s why we are eager to learn what you can bring to our team within the Digital Platform Foundation tribe. We are a Dutch bank operating in 38 countries, serving over 9,500,000 customers. Together with our customers, members, and partners, we work side by side to create a world in which everyone has access to enough healthy food. In the Netherlands, we strive to build a country where people are happy with how they live, work, and do business.
You & your talent
- 2+ years of experience as a Product Manager;
- Strong focus on system adoption and success (outcomes) rather than technical deliverables (outputs);
- Excellent social skills; experience in community building or customer service is a plus;
- Proactive mindset, comfortable with challenge and continuous improvement;
- Strong organizational skills, creating structure and purpose;
- Ability to present compelling and convincing value propositions;
- Experience with platform engineering, microservice architecture, application development, and/or automation is an advantage;
- Good command of both Dutch and English.
You & the job application process
Reply to the vacancy for Product Manager Creator Success at Rabobank until August 6, 2026.
- For questions about the content of this position: Jeffrey Jung, Product Manager - Platform Engineering, via Jeffrey.Jung@rabobank.nl
- Questions about working at Rabobank and the procedure: Rebecca Stumpel, Corporate Recruiter, via rebecca.stumpel@rabobank.nl
- The answers to frequently asked questions can be found at Frequently asked questions about applying at Rabobank - Rabobank
- Obtaining references and/or an assessment of reliability can be part of the procedure.
- We respect your privacy.
#LI-RS1