T&T | Customer | S&S | Senior Consultant | Salesforce | Bengaluru
• Job requisition ID : 105416
• Location: Bengaluru
• Entity: Deloitte India LLP
The team
Customer team has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
- Collaborate closely with business analysts, architect/team lead understand business requirement and implementing the same.
- Build D365 CRM and Power Platform solutions, including customizations, configurations, workflows, plugins, custom connectors, Power Apps( canvas app and model-driven app).
- Hands on exposure on client side scripting ( JS/TS)
- Implement business logic, data integrations, and automation processes to optimize customer engagement and streamline business workflows.
- Create, test, and deploy Power Automate flows to automate repetitive tasks, integrate systems, and improve overall process efficiency.
- Develop and customize reports and dashboards using Power BI to provide valuable insights and support data-driven decision-making.
- Ensure adherence to coding standards and best practices.
- Participate in the full software development lifecycle, from requirements analysis and design to testing, deployment, and ongoing support.
- Stay up-to-date with the latest developments in D365 CRM and Power Platform technologies, evaluate new features, and recommend innovative solutions.
Key skills required:
- Strong proficiency in D365 CRM customization (Plugin & Action) and configuration, including experience with Power Apps (Canvas and Model Driven), Power Automate
- Familiarity with JavaScript/TypeScript, C#, and .NET development for extending D365 CRM and Power Platform functionalities.
- Experience with Agile methodologies leveraging Azure DevOps and version control systems is desirable.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal.
- Microsoft certifications in Dynamics 365 and Power Platform.
Good to have:
- Familiarity with Azure services and cloud-based architectures is beneficial.
- Knowledge of data modeling, system architecture, and integration patterns.
- Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage
Desired Qualifications:
- B.Tech / M.Tech or equivalent qualification/experience
- Proven experience (6 - 9 years) in developing solutions using Microsoft Dynamics 365 CRM and Power Platform.
- Microsoft certifications in Dynamics 365 and Power PlatformKey.
Your role as a Senior Consultant.
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Senior Executive across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
- Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors