Team Lead | Human Capital -Organizational Transformation | Change - Change Management
• Job requisition ID : 103921
• Location: Coimbatore
• Entity: Deloitte Touche Tohmatsu India LLP
Team Lead | Human Capital – Organization Transformation | Change - Change Management
Location: Coimbatore / Bengaluru
The team
In Deloitte’s Human Capital service line, enterprise technology goes beyond operational support—it drives workforce transformation, enables innovation, and powers sustainable business growth. Learn more about Human Capital Practice
Your work profile
- Lead and execute client engagement activities across a wide range of deliverables including but not limited to change communications, stakeholder engagement programs and change assessments.
- Collaborate with client teams and internal stakeholders to build and maintain stakeholder maps, change impact logs, and adoption dashboards.
- Drive change readiness activities by rolling out surveys, focus groups, interviews, and collating and analysing data to inform targeted interventions.
- Assigns tasks to junior team members where relevant and provide ongoing support to deliver key engagement deliverables such as client presentations, readiness assessment reports, status reports, and workplan execution trackers.
- Design and support the rollout of communications and learning campaigns, including newsletters, FAQs, learning guides, and digital collateral, tailored to different stakeholder personas across geographies.
- Maintain structured documentation across change interventions, ensuring audit-readiness, version control, and stakeholder approvals.
- Support reporting and tracking of change KPIs (e.g., adoption, sentiment, training completion) using available data and visualization tools.
- Demonstrate understanding and ability to apply structured change methodologies (e.g., Prosci ADKAR, Agile CM) in client or internal engagements.
- Mentor junior team members by providing guidance on assignment onboarding, reviewing deliverables, and ensuring quality control — playing a pivotal role in maintaining delivery standards, accelerating team learning, and building a culture of excellence.
- Work closely with client-facing leads and engagement managers to ensure timely and quality execution of change activities.
Key skills required
- Educational qualification: Bachelor’s Degree in any discipline (e.g., Engineering, Science, Arts, Business, HR, Psychology, Organizational Behaviour, Mass Communication, Journalism, English or related fields).
- 3–5 years of experience in relevant fields such change management, transformation programs, organizational development, or adjacent areas such as HR business partnering, talent management, employee engagement, performance enablement or capability building.
- Strong communication skills, stakeholder management experience, and understanding of change enablement principles.
- Proven experience in preparing high-quality deliverables including decks, trackers, and reports.
- Excellent proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, SharePoint).
Good to Have
- Prosci ADKAR or similar change certification.
- Experience working on large-scale ERP/digital transformations (e.g., SAP, Workday, Oracle).
- Exposure to visualization tools (Power BI, Tableau), survey tools (Forms, Qualtrics), or collaboration platforms (Miro, MS Teams).
- Experience in working with global clients and cross-functional teams.