Manager | GBS Strategy & Ops | Delhi | Finance Transformation
• Job requisition ID : 100492
• Location: Delhi
• Entity: Deloitte Touche Tohmatsu India LLP
The team
Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P
Your work profile
GBS Strategy & Operating Model Design
- Support and co-lead GBS strategy and business case development
- Develop detailed value cases covering cost, productivity, talent, and scalability
- Support location assessments, workforce planning, and feasibility analysis
Target Operating Model & Transition Delivery
- Design key components of GBS Target Operating Models (governance, service scope, sourcing)
- Lead transition workstreams across Finance, HR, Procurement, IT, Analytics, and Digital
- Manage knowledge transfer, stabilization, and service performance tracking
Digital & Analytics Enablement
- Apply analytics, process mining, and automation concepts within GBS and Outsourcing programs
- Work with digital and AI teams to embed technology into delivery models
Stakeholder & Team Leadership
- Manage client stakeholders at senior manager / director level
- Lead and drive Steering Comittee and Governance meetings.
- Lead project teams (5–15 members), ensuring quality, timelines, and outcomes
- Coordinate with Deloitte teams across functions and geographies
Practice Development
- Contribute to RFPs, solutioning, and proposal development
- Support IP creation, thought leadership, and capability building
Note : This role involves extensive domestic and international travel.
Key skills required
- 9–11 years of consulting or transformation experience
- Bachelor’s degree from Tier 1 college/ Chartered Accountant; Masters/ MBA preferred
- Strong experience in GBS/ shared services/ outsourcing strategy, design, and transition management
- Exposure to large scale, multi-functional transformation programs
- Experience managing teams and client workstreams
- Ability to work effectively across functions, geographies, and internal teams
- Proficient user of Microsoft suite (advanced Excel, PowerPoint and Word)
- Experience in executing technology led transformation programs
- Ability to develop point of views and support in thought leadership
- Expertise in one or more shared services functions such as Finance, HR, Procurement, IT operations/ processes
- Exposure to vendor management strategy and operations is a plus
- Ability to act as a subject matter expert in relevant areas – solutions/ functions/ sectors
- Possessed leadership qualities and the ability to mentor consultants and junior team members
- Exposure to technologies such AWS, Azure, Data Analytics, Automation and Engineering tools is a plus