T&T | Customer | S&S | Analyst | CRM Power Platforms | Delhi
• Job requisition ID : 99150
• Location: Delhi
• Entity: Deloitte Touche Tohmatsu India LLP
The team
Customer team has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
As an Analyst in our customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
- Requirement is core Developers not functional resource.
- Experience in configuring, developing, and supporting Dynamics 365 CRM in line with best practices and experience in developing customized solutions
- Experience in Configuration and Customization of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), Web API and SSIS
- Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Common Data Service.
- Dynamics 365 Customer Engagement- Customization & Configuration, Plug-ins, Workflows, JavaScript.
- Understanding and Implementation experience across multiple industries preferably in Health and Public Sector.
- Creating, modifying, and troubleshooting existing applications.
- Familiar with the core Microsoft offerings.
Key skills required:
- Familiarity with Azure services and cloud-based architectures is beneficial.
- Knowledge of data modeling, system architecture, and integration patterns.
- Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage.
Desired qualifications
- B.Tech / M.Tech or equivalent qualification/experience
- Proven experience (1 - 3 years) in developing solutions using Microsoft Dynamics 365 CRM, Security model and Power Platform.
Location and way of working.
- Base location: Bengaluru, Gurgaon
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.
Your role as an Analyst.
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
- Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.