Your potential, unleashed.
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
Your work profile
Role Description: Senior EDI Specialist
Being a critical role as part of the Electronic Data Interchange (EDI) operations and the larger Enterprise team, this role is highly impactful to manufacturing, procurement, material planning, logistics and financial accounting operations.
- Independently own Supplier communications for Onboarding, Error resolution, and Compliance.
- Monitor alerts and apply fixes for EDI failures.
- Provide support to resolve production issues and extend support to inquiries from internal business teams, supplier and EDI vendor teams meeting appropriate service level agreements.
- Attending weekly business user group meetings to help understand and resolve outstanding business support issues.
- Develop, document and maintain business system support processes and workflows.
- Work with Business, SAP Enterprise team, Lucid EDI team, and EDI Vendor Support team to understand impact of development changes to support processes.
- Develop relationships with business users and act as exclusive point of contact for EDI across the board.
- Escalate and manage high/urgent priority issues and drive them for resolution.
- Work with EDI support vendor to resolve any operational issues.
- Maintain EDI mapping and implement changes to maps based on business requirements.
- Maintain support procedure documentation utilizing effective verbal and written communication skills.
- Support routine day-to-day interactions with vendor partners.
- Coordinate and test implementations with business and /or new vendor partners.
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency.
- Business Insight - Applying knowledge of business operations to support issues.
- Collaborates - Building partnerships and working collaboratively with others.
- Plans and Aligns - Planning and prioritizing work to meet commitments and service levels.
As a prospective candidate, you should possess:
- Strong hands-on experience in EDI architecture, mapping, and data integration.
- Proficiency in EDI standards such as EDIFACT and industry-standard message types (DELFRC, DELJIT, ORDER, ORDERCHG, DESADV, INVOIC, APERAK).
- Experience with SAP IDoc, XML, JSON formats and communication protocols including AS2, SFTP/FTP, HTTP, OFTP.
- Good understanding of end-to-end EDI data flow and VAN providers.
- Practical knowledge of EDI infrastructure and translation mechanisms.
- Strong functional expertise in SAP modules: MM, PP, and EWM.
- Strong supply chain domain knowledge and how business processes drive EDI transactions.
- Experience with ticketing tools such as ServiceNow.
- Ability to develop and maintain technical and business documentation.
- Excellent verbal and written communication skills.
- Experience working with cross-functional teams and external partners.
Desired qualifications
- Bachelor’s in computer science or related field or equivalent work experience
- 7-9 years of core experience in EDI, EDI Mapping and EDI Languages – preferably EDIFACT.
- At least 9 years of experience working in industry standard EDI messages – DELFRC, DELJIT, ORDER, ORDERCHG, DESADV, INVOIC, APERAK.
- At least 9 years of experience using key SAP modules – MM, PP, EWM. Must possess good functional knowledge on these SAP areas.
- Business Experience: 7-9 Years of experience
Location and way of working.
Base location: Hyderabad
Your Role as a Lead Senior Associate
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition we expect professionals in this role to demonstrate ownership, accountability, and a strong commitment to operational excellence.
Professional Expectations
- Problem Solving – Swiftly identify and resolve system and transaction issues.
- Stakeholder Management – Communicate effectively with business users, vendors, and technical teams.
- Operational Excellence – Ensure high system availability and reliability.
- Continuous Improvement – Enhance processes and workflows for better efficiency.
- Adaptability – Respond to changing business and technical environments.
- Technical Expertise – Apply EDI and SAP knowledge to deliver sustainable solutions.
- Effective Communication – Clearly articulate complex technical issues to both technical and non-technical stakeholders.