Director | D365 Certifications (Dynamics 365 Finance Functional Consultant Associate) | Mumbai | Eme
• Job requisition ID : 101287
• Location: Mumbai
• Entity: Deloitte Touche Tohmatsu India LLP
Your work profile
- Lead end-to-end delivery of Microsoft D365 F&O ERP transformation programs across Finance, Supply Chain, Procurement, Projects, and HCM domains.
- Oversee program governance, quality management, and stakeholder engagement across multiple concurrent client engagements.
- Manage large, multi-disciplinary teams (onshore/offshore), ensuring adherence to delivery excellence and risk management standards.
- Establish and track KPIs, SLAs, and client satisfaction metrics to drive continuous improvement.
- Act as a trusted advisor to CXOs (CFO, CIO, Supply Chain Leaders), aligning ERP transformation with business strategy.
- Build and manage strategic client relationships, driving account growth and long-term value creation.
- Identify and drive opportunities for digital transformation, value enhancement, and managed services.
- Lead business development and pre-sales initiatives, including proposals, solutioning, and commercial negotiations.
- Define and execute go-to-market (GTM) strategies, including solution architecture and pricing models.
- Contribute to thought leadership, industry events, and development of reusable assets and frameworks.
- Mentor and develop teams, building a strong talent pipeline within the ERP practice.
Key skills required
- Microsoft D365 F&O ERP: Financials, SCM, Procurement, Projects, HCM
- ERP Transformation: Large-scale, multi-country program delivery
- Cloud & Ecosystem: Microsoft Azure, Business Applications, AI stack
- Program Governance: Risk management, quality assurance, delivery frameworks
- Business Development: Pre-sales, proposals, pipeline growth, deal closure
- Stakeholder Management: CXO engagement, executive communication
- Practice Development: Asset building, GTM strategy, thought leadership
- Leadership: Team building, mentoring, cross-functional collaboration