Associate, Content Management
Do you have an eye for detail and a flair for English language? Then this may be the perfect opportunity for you, as the KX Quals team is looking for highly motivated individuals in the field of content curation and publishing. We provide high quality project summaries to the Deloitte member firms, help them to win new business.
Work you'll do
As an Associate, Content Management on the KX Quals team, you will be responsible for supporting content curation and publishing activities that help Deloitte practitioners access high-quality credential and knowledge content.
- Publish project summaries and write-ups to the global knowledge management portal in accordance with established guidelines and quality standards.
- Review proposal documents, annual reports, and similar business materials to extract, summarize, and structure content for publishing.
- Curate, organize, and tag content to improve content retrieval and usability within the knowledge management portal.
- Collaborate with Deloitte practitioners across levels to support targeted content acquisition for recent wins and key projects.
- Track quality, turnaround time, and process benchmarks; provide reporting support to team leadership.
- Identify opportunities to improve or automate team processes and support communications that showcase team capabilities and impact stories.
The team
This team is involved in processes that uphold client confidentiality and Intellectual Property guidelines for all content on KX Quals Portal (KX Quals). Among other responsibilities, the team is responsible for searching, curating, and maintaining a learning base to provide a seamless environment for real-time access to knowledge/content via global platform to facilitate quick solutions for client needs. The team is also responsible for collecting, managing, and publishing content on a knowledge sharing platform to safeguard confidentiality of clients.
The KX Quals team works closely with global Deloitte practitioners to acquire and publish summaries of key project wins. These projects include the details of the work performed for clients by Deloitte. This content is referenced as credentials, which will help Deloitte practitioners increase speed to market and win new projects.
Location: Hyderabad
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Bachelor’s degree in English, Mass Communication, Humanities, or Library Sciences
- 0-2 years of experience in content writing, content curation, content publishing, research support, or knowledge management
- Experience using Microsoft Word, PowerPoint, and Excel
- Experience reviewing and summarizing information from proposals, annual reports, or similar business documents
- Experience publishing, editing, or curating business content
- Experience working in a professional services, knowledge services, or shared services environment
- Ability to work with content management processes and publishing guidelines
Preferred:
- MBA or postgraduate degree
- Experience with advanced Microsoft Excel functions and pivot tables
- Experience with Excel macros, SharePoint, or basic analytics tools
- Experience conducting secondary research
- Experience working with stakeholders across levels in a corporate environment
- Foundational proficiency in GenAI tools and prompt engineering for content management or publishing