Consultant – SAP Basis

Location: Kolkata, West Bengal, India

Role Level: Consultant

Function: SAP Basis & Technical Operations / SAP Platform Services

Employment Type: Full-Time

Position Summary

We are looking for a highly skilled Consultant – SAP Basis to manage, administer, optimize, and support SAP landscapes across development, quality assurance, pre-production, and production environments.

The role will be responsible for SAP system administration, installations, upgrades, migrations, performance tuning, security management, transport management, high availability, disaster recovery, and cloud platform operations. The consultant will work closely with SAP functional, infrastructure, database, cybersecurity, and project teams to ensure stable and secure SAP operations.

The ideal candidate should possess strong hands-on experience in SAP Basis administration for SAP ECC, SAP S/4HANA, SAP IS-U, SAP BTP, SAP Fiori, SAP Solution Manager, and HANA databases.

Key Responsibilities

SAP Basis Administration

• Administer and maintain SAP landscapes across Development, QA, UAT, DR, and Production environments.
• Perform SAP system installations, configurations, upgrades, refreshes, and migrations.
• Manage SAP application servers and system instances.
• Ensure optimal performance, availability, and reliability of SAP environments.
• Monitor SAP landscape health and proactively address issues.

SAP HANA Administration

• Support SAP HANA database administration activities.
• Perform:
• HANA Installation and Configuration
• System Replication Setup
• Backup and Recovery
• Database Maintenance
• Capacity Planning
• Performance Optimization
• Monitor HANA database health and utilization.

SAP Upgrade & Migration Projects

• Lead Basis activities for:
• SAP ECC Upgrades
• SAP S/4HANA Conversions
• SAP Kernel Upgrades
• Enhancement Pack Implementations
• Unicode Conversions
• OS/DB Migrations
• Plan and execute technical cutover activities.
• Coordinate with project teams during implementation and go-live phases.

SAP Transport Management

• Manage SAP Transport Management System (TMS).
• Coordinate transport movement across landscapes.
• Monitor transport schedules and resolve transport-related issues.
• Ensure compliance with change management processes.
• Support emergency and production transport deployments.

SAP Performance & System Monitoring

• Monitor SAP system availability and performance.
• Analyze:
• Work Processes
• Background Jobs
• System Logs
• Database Performance
• Interface Performance
• Perform performance tuning and optimization.
• Conduct root cause analysis for system issues and outages.

SAP Security Administration

• Support SAP security and user administration activities.
• Manage:
• User Creation and Maintenance
• Role Assignments
• Authorization Management
• Password Policies
• Security Compliance Reviews
• Work closely with information security teams.
• Support audit and compliance requirements.

SAP Fiori & Web Technologies

• Administer SAP Fiori and Gateway environments.
• Configure and maintain:
• SAP Fiori Launchpad
• SAP Gateway Services
• Web Dispatcher
• SSL Certificates
• ICM Services
• Troubleshoot Fiori application and connectivity issues.

SAP BTP & Cloud Platform Support

• Support SAP Business Technology Platform (BTP) administration activities.
• Configure cloud connectivity services.
• Support integration with SAP Integration Suite and cloud applications.
• Monitor cloud-based SAP services.
• Participate in cloud migration and modernization initiatives.

Backup, Recovery & Disaster Recovery

• Define and execute backup strategies.
• Perform system recovery testing.
• Support disaster recovery planning and drills.
• Ensure business continuity and high availability requirements are met.
• Maintain DR documentation and recovery procedures.

Incident & Problem Management

• Provide L2/L3 support for SAP technical issues.
• Troubleshoot:
• System Downtime
• Performance Issues
• Database Issues
• Transport Failures
• Interface Problems
• Perform root cause analysis and implement preventive solutions.
• Ensure SLA compliance for incident resolution.

System Refresh & Environment Management

• Perform:
• Client Copies
• System Copies
• Landscape Refreshes
• Tenant Administration
• Coordinate environment readiness for projects and testing activities.
• Support release and deployment activities.

Monitoring & Automation

• Utilize monitoring tools for proactive administration.
• Automate routine Basis activities.
• Develop operational procedures and runbooks.
• Support capacity planning and infrastructure optimization initiatives.

Documentation & Governance

• Maintain:
• System Architecture Documents
• Installation Guides
• Operational Procedures
• Technical Runbooks
• Disaster Recovery Documents
• Audit Documentation
• Ensure adherence to SAP and organizational standards.

Stakeholder Management

• Collaborate with:
• SAP Functional Teams
• Infrastructure Teams
• Database Administrators
• Security Teams
• Project Managers
• External Vendors
• Participate in architecture reviews and technical governance meetings.
• Provide technical guidance to junior Basis consultants.

Educational Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
• SAP Basis Administration Certification preferred.
• SAP HANA Administration Certification is an added advantage.

Experience Requirements

• 4–6 years of SAP Basis administration experience.
• Minimum 4+ years of hands-on SAP Basis experience in complex SAP landscapes.
• Experience in at least 2 end-to-end SAP implementation, upgrade, or migration projects.
• Experience supporting SAP ECC, SAP S/4HANA, and HANA environments.
• Exposure to Utility (SAP IS-U) environments preferred.

Mandatory Technical Skills

SAP Basis

• SAP Basis Administration
• SAP System Installation & Configuration
• SAP Kernel Upgrade
• SAP Client Administration
• SAP Transport Management System (TMS)
• SAP License Administration
• SAP Solution Manager

SAP Database Technologies

• SAP HANA Administration
• Database Backup & Recovery
• HANA System Replication
• Performance Tuning
• Database Monitoring

SAP Landscape Components

• SAP ECC
• SAP S/4HANA
• SAP IS-U
• SAP NetWeaver
• SAP Gateway
• SAP Fiori
• SAP Web Dispatcher

Operating Systems

• Linux
• UNIX
• Windows Server

Cloud & Infrastructure

• SAP BTP
• Azure
• AWS
• Google Cloud (Preferred)
• High Availability & Disaster Recovery

Preferred Skills

• SAP Cloud ALM
• SAP Focused Run
• SAP Integration Suite
• SAP Security Administration
• SAP Archiving
• SAP GRC Exposure
• SAP PO/PI Administration
• Automation & Scripting (Shell, PowerShell)
• DevOps & CI/CD Concepts

Preferred Industry Experience

• Power Distribution Utilities (DISCOMs)
• Energy & Utilities
• Manufacturing
• Public Sector
• Infrastructure
• Telecommunications
• Large Enterprise SAP Transformation Programs

Soft Skills & Competencies

• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management abilities.
• Ability to work under pressure during critical system incidents.
• Strong problem-solving mindset.
• Leadership and mentoring capabilities.
• Effective documentation and presentation skills.
• Ability to manage multiple priorities in complex environments.