DTCI JOB DESCRIPTIONDTCI / DSS JD Form
Job Title:
Network Operations II
Location:
Bangalore
Reason:
Job Key:
Comp to complete if unknown
Full-Time/Part-Time:
FT
Proposed Job Level:
HRBP to complete
FLSA (Exempt/Non-Exempt):
Comp to complete if unknown
Department/Group Overview:
Describe the department or group. This information will be used to help attract and engage candidates.
Network Operations provides first line support and troubleshooting for large scale productionissues as well as implementing Data Center builds. Working closely with both the NetworkEngineering team and Systems Operations, the Network Operations team ensures maximumuptime of services and speedy resolution of all issues.
Job Summary:
Describe what the person will do in the role - how he/she will impact the organization.
Network Operations II are expected to be well versed in numerous networking protocols,technologies and troubleshooting methodology. Utilizing this unique skill set, NetOps providefirst line support to all departments with regards to traffic flow and network issues / inquiries.NetOps is also responsible for populating new DC builds in terms of configurations anddocumentation, and support the needs of other teams with regards to their specifictechnologies.
Responsibilities and Duties of the Role:
Summarize job responsibilities, core deliverables and major duties. What is required for the position to exist?
-Provide first line support for all network issues
50%
Work with Network Engineering to implement Data Center Builds
20%
Produce accurate and easily parsable documentation for any new builds or procedures
10%
Performing routine hardware and software upgrades and configurations
20%
November 2018
DTCI JOB DESCRIPTION
Required Education, Experience/Skills/Training:
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes
and/or leadership capabilities)
● BA/BS degree in Computer Science, Information Technology, related software
engineering field or equivalent practical experience
● 2+ years of technical experience in network, security, and transport related fields
● CCNA certification preferred
● Experience with routing and switching technologies in datacenter networks
● Demonstrated expertise and understanding of the TCP/IP protocol suite
● Experience and fundamental knowledge of transport, network and internet routing
concepts, security policies and peering; specifically, BGP, OSCP, TCP/IP, IDS/IPS,
DWMD
● Substantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR and
NXOS)
● Strong knowledge of firewall technologies
● Working knowledge of both Cisco Campus and VXLAN environments
● Knowledge of network and information security practices with specific regard to cisco
ASA operation
● Working knowledge of Layer 3 routing protocols: BGP, EIGRP, etc.
● Experience with Linux
● Able to work non-traditional hours, in non-traditional settings. This includes
occasional weekends, evenings, and holidays
Organizational Structure:
Please complete the following Organization Chart as it relates to this position.
Leader Name
(Position Reports to)
Title
Anthony Munno – Manager
Total No. of Direct Reports Total No. of Indirect Reports
0 0
Senior Level Direct Reports (Name/Title)
November 2018
DTCI JOB DESCRIPTION
0
Peers (Name/Title) – Include segment/group if differs
Rahul Patel – Network Operations II Cesar Panaijo – Network Operations II
Leonardo Coneglian – Network Operations II
Please provide where applicable
State the kind of department or project budget this position is responsible for (i.e., Revenue, G&A,
P&L, etc. with known dollar amount).
Department Budget
Project Budget