Senior Associate | Engineering, AI & Data – Engineering | Coupa Support Analyst
Location: Hyderabad
The team
Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth. Learn more about Engineering, AI and Data
Job Summary
We are seeking an experienced Coupa Administrator to lead and support our Procure-to-Pay (P2P) processes, system administration, and integrations. The ideal candidate will possess 5+ years of hands-on experience in Coupa, expertise in the AP module, and deep technical understanding of Coupa integrations—particularly with SAP S/4HANA. This role offers the opportunity to drive operational excellence in procurement, collaborate with cross-functional teams, and optimize Coupa’s capabilities for business value.
Your work profile
- Serve as the primary Coupa system administrator, overseeing configuration, user permissions, workflow management, and daily operations.
- Demonstrate advanced expertise in the Procure-to-Pay (P2P) lifecycle and Accounts Payable (AP) modules within Coupa, ensuring optimal process efficiency.
- Manage and support integrations between Coupa and other enterprise systems, with particular focus on Coupa to SAP S/4HANA interface.
- Design, configure, and optimize Coupa workflows to support evolving business requirements.
- Maintain organizational hierarchy, approval chains, and role-based access within Coupa.
- Review Coupa release notes, perform impact analysis, and manage system upgrades.
- Develop and execute UAT, regression testing, and defect validation plans.
- Partner with Procurement, Accounts Payable, Accounting, and IT on integrations and enhancements.
- Coordinate integrations with SAP, Success Factors and SailPoint and other interfacing systems.
- Create and deliver training materials and conduct user and supplier training sessions.
- Enable suppliers via Coupa Supplier Portal (CSP) and cXML.
- Maintain and govern catalogs, pricing, and terms to support sourcing agreements.
- Support Accounts Payable processes including Invoice Inbox, Invoice Smash, and Relish.
- Track and report key P2P KPIs and provide actionable insights.
- Integrate newly affiliated locations into Coupa and ensure policy compliance.
- Maintain documentation, user stories, and Coupa process roadmaps.
Key skills required:
· 5+ years of direct Coupa system administration and support experience.
· In-depth understanding of Coupa P2P, AP, and SIM modules.
· Proven expertise in Coupa integrations with SAP S/4HANA, including knowledge of PO and warehouse-related workflows.
· Strong analytical, troubleshooting, and project management skills.
· Ability to communicate effectively and collaborate across technical and business teams.
· Bachelor’s degree or equivalent combination of education and experience.
· 5+ years of relevant system experience, including 3+ years with procurement or payables systems.
· Strong understanding of internal controls and procurement and financial compliance.
· Hands-on experience administering Coupa Procure-to-Pay.
· Ability to collaborate cross-functionally and communicate effectively.