T&T- Customer | CS&D- BA - General Banking | Bengaluru | Senior Consultant
• Job requisition ID : 99752
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
The team
Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
As a Manager in our Customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
Key skills required:
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Business Analysis
- Engage with business stakeholders to understand requirements, pain points, and future state processes.
- Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.
- Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.
- Work closely with technical teams to translate business needs into functional solutions.
- Design and review process flows, data flows, and banking operational workflows.
- Support system configuration, parameterization, and business rule definition.
- Own and manage the end‑to‑end project lifecycle, from initiation to deployment.
- Create and maintain project plans, work breakdown structures, timelines, and risk logs.
- Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.
- Track project progress, issue resolution, and change management.
- Prepare and publish weekly status reports, dashboards, and stakeholder updates.
- Ensure project delivery aligns with organizational policies and regulatory expectations.
UAT Support
- Develop test scenarios and validate business requirements during SIT/UAT.
- Support users in UAT execution, manage defect triage, and ensure timely closure.
- Validate system behavior, reports, interfaces, and financial reconciliations.
Stakeholder Engagement
- Facilitate workshops, requirement discussions, sprint planning, and review sessions.
- Act as the primary liaison between business teams and IT/technology teams.
- Manage stakeholder expectations and ensure alignment throughout the project lifecycle
Level of Experience required:
- 8-12 years
Location and way of working:
- Base location: Bengaluru
- Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
- This profile involves occasional travelling to client locations.
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.