Manager, Culture and Engagement, Global

Basic information

Job description

Connect to your Industry

The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

The Manager, Engagement plays a key role in strengthening the Deloitte Global talent experience by delivering engagement programs and initiatives that foster connection, belonging, purpose, and culture across DTTL. 

This role plays a critical role in advancing the Deloitte Global (DTTL) talent experience by designing and delivering programs that strengthen connection, belonging, purpose, and culture across DTTL. Reporting to the Senior Manager, Engagement, this role is responsible for translating strategic priorities into impactful employee experiences, leveraging professional insights, stakeholder networks, and community-led engagement to drive meaningful outcomes. The role partners closely with DTTL People teams, business leaders, and volunteer stakeholders across the ConnecteD program ecosystem—including Deloitte Global Groups (Business Resource Group), People Councils, and Global Neighborhoods—to activate global initiatives and foster engagement at scale. Success in this role requires strong program leadership, stakeholder influence, and the ability to navigate complex organizational structures while delivering initiatives across one or more key Engagement CoE pillars, including listening, wellbeing, inclusion, sustainability, societal impact, culture, and community engagement.

Key Responsibilities

The People Engagement Center of Excellence (CoE) engages professionals to improve our DTTL talent experience by delivering on programming that enables a culture of connection, belonging and purpose. We do this by partnering with different People & Operations (P&O) teams and business stakeholders across Deloitte Global to provide insights and opportunities for professionals to participate in various initiatives that make an impact that matters. The Engagement manager is responsible for:

Program Strategy & Delivery

• Lead the design, delivery, and continuous improvement of global engagement programs that support Deloitte Global People priorities and enhance the DTTL talent experience.
• Manage initiatives across one or more Engagement CoE pillars, including Listening, Wellbeing, Inclusion, Sustainability, Societal Impact, Culture, and ConnecteD.
• Develop and execute program plans, communications, stakeholder engagement strategies, reporting, and measurement frameworks.
• Translate strategic priorities into practical programs, campaigns, toolkits, resources, and engagement opportunities.
• Manage multiple concurrent programs while balancing stakeholder needs, timelines, budgets, and operational requirements.
• Monitor program performance and leverage qualitative and quantitative data, feedback, and insights to drive continuous improvement and impact.

Stakeholder & Community Engagement

• Build and maintain strong partnerships with People teams, business leaders, volunteer networks, and other key stakeholders across DTTL.
• Serve as a trusted advisor to ConnecteD stakeholders, including People Councils, Deloitte Global Groups (DG²), and Global Neighborhoods.
• Enable and influence stakeholder groups to deliver programs and initiatives that support enterprise priorities while addressing local and community-specific needs.
• Foster collaboration across a complex, highly matrixed global organization to drive alignment and successful program execution.

Employee Listening & Insights

• Support the planning, delivery, and analysis of engagement surveys, focus groups, and other listening activities.
• Translate employee feedback and organizational insights into actionable recommendations, programs, and engagement opportunities.
• Partner with stakeholders to develop action plans that strengthen engagement, belonging, culture, and talent experience.

Culture Activation

• Support initiatives that bring Deloitte Global culture, shared values, leadership behaviors, and cultural commitments to life.
• Drive engagement and adoption of enterprise culture initiatives through storytelling, stakeholder activation, and community-based experiences.
• Contribute to programs that strengthen connection, belonging, wellbeing, and professional growth across DTTL.

Governance & Operational Excellence

• Ensure programs comply with established governance, risk, communications, and approval processes.
• Manage budgets, program operations, reporting, and stakeholder communications as required.
• Develop scalable processes, playbooks, and tools that enable effective delivery across the Engagement CoE portfolio.
• Identify opportunities to improve operational efficiency, stakeholder experience, and program effectiveness.

Leadership & Influence

• Influence stakeholders and drive outcomes in a complex global environment without direct authority.
• Provide guidance, coaching, and support to volunteer leaders and community stakeholders.
• Demonstrate strong judgment, adaptability, and leadership while balancing strategic priorities, stakeholder needs, and organizational considerations.

Key Accountabilities

• Deliver high-quality engagement programs that support the Purpose, Belonging, and Talent Experience & Culture pillars.
• Activate and sustain engagement through the ConnecteD ecosystem (DG², People Councils, and Global Neighborhoods).
• Translate professional insights into meaningful actions and experiences that improve the Deloitte Global talent experience.
• Strengthen stakeholder engagement, community participation, and alignment with Deloitte Global culture and People priorities

Connect to your skills and professional experience

• Experience in one or more Engagement CoE focus areas:
  • Employee listening and engagement surveys
  • Employee experience and culture
  • Inclusion and belonging
  • Mental wellbeing
  • Sustainability
  • Societal impact and volunteering
  • Leadership and culture transformation
• Experience working with employee resource groups (ERGs), inclusion networks, ambassador programs, volunteer-led initiatives, councils, or other community-based engagement models.
• Experience supporting global engagement strategies or enterprise-wide culture initiatives.
• Familiarity with employee listening methodologies, focus group facilitation, action planning, and sentiment analysis.
• Experience developing stakeholder engagement strategies and activating large, distributed stakeholder communities.
• Understanding of change management, organizational effectiveness, culture activation, and behavior change principles.
• Professional certifications such as PMP, SHRM, Employee Experience, Diversity & Inclusion, or related certifications are considered an asset.

Key Competencies

• Strategic Program Management

· Ability to translate strategy into scalable programs, initiatives, and experiences that drive measurable outcomes. Demonstrated success managing complex projects from concept to execution, balancing competing priorities, stakeholder expectations, timelines, and resources while maintaining a focus on impact and operational excellence.

• Stakeholder Management & Influence

· Proven ability to build trusted relationships and influence outcomes across a highly matrixed global organization. Skilled at engaging and aligning diverse stakeholders, including senior leaders, People teams, business partners, and volunteer networks, often without direct authority.

• Community & Network Leadership

· Experience activating and enabling community-based engagement models, including employee resource groups, volunteer networks, councils, ambassadors, or grassroots communities. Ability to inspire participation, foster collaboration, and translate enterprise priorities into meaningful local action.

• Employee Experience & Engagement

· Strong understanding of employee engagement, talent experience, organizational culture, inclusion, wellbeing, sustainability, and social impact. Ability to design and deliver programs that strengthen connection, belonging, purpose, and culture while enhancing the overall employee experience.

• Listening, Insights & Data-Driven Decision Making

· Ability to gather, interpret, and apply qualitative and quantitative feedback from surveys, focus groups, and stakeholder discussions. Skilled at transforming employee insights into actionable recommendations, engagement strategies, and measurable business outcomes.

• Communication & Storytelling

· Exceptional written, verbal, and presentation skills with the ability to tailor messages for diverse audiences, including leaders and global stakeholder groups. Experience developing compelling narratives that drive awareness, engagement, and adoption of strategic initiatives.

• Change Agility & Organizational Navigation

· Comfortable operating in ambiguity and navigating complex organizational structures, governance processes, and stakeholder dynamics. Demonstrates adaptability, sound judgment, and resilience while driving change and delivering results in a fast-paced environment.

• Collaboration & Relationship Building

· Highly collaborative with a partnership-oriented mindset. Builds strong networks, fosters trust, and works effectively across functions, geographies, and levels of the organization to achieve shared goals.

• Leadership & Professional Excellence
• Demonstrates accountability, ownership, and sound judgment.
• Leads with empathy, curiosity, and a commitment to inclusion.
• Balances innovation with risk awareness and governance requirements.
• Models Deloitte's shared values and leadership behaviors.
• Continuously seeks opportunities to improve processes, stakeholder experiences, and program outcomes.

Success Profile

The ideal candidate is:

• A strong program leader who can move initiatives from concept to execution.
• A relationship builder who earns trust and effectively navigates complex stakeholder environments.
• A community activator who can engage and inspire volunteer leaders and employee networks.
• A strategic thinker who connects engagement activities to broader business and talent priorities.
• A culture champion who understands how employee experience, belonging, purpose, and culture shape organizational success.
• Comfortable operating in ambiguity while balancing innovation, governance, and stakeholder expectations.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." – Deloitte Employee

Our hybrid working policy

You’ll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life.  That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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