Manager, Contracting Operations, Deloitte Legal

Basic information

Job description

Connect to your Industry

Deloitte’s legal practice in the UK is part of the global Deloitte Legal network, which has over 2,500 lawyers in more than 85 jurisdictions. This makes Deloitte Legal one of the largest legal businesses in the world with a global footprint that exceeds that of any traditional global law firm.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you, please do discuss it with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

An exceptional opportunity has arisen within Deloitte Legal as our Contracts Transformation practice experiences significant growth. We are at the forefront of disrupting traditional contracting processes and the broader market, and we seek a highly motivated and visionary Senior Manager to drive and deliver innovative solutions. Our UK-based team is expanding rapidly, driven by ambitious targets and a commitment to being industry leaders.

As a Manager, you will play a key role in leading complex client engagements, driving the delivery of cutting-edge contracting solutions, and fostering strong client relationships. You will lead high-performing project teams to deliver high-quality services in a challenging, dynamic, and rapidly evolving marketplace, acting as a trusted advisor to our clients.

To excel in this role, you will possess deep expertise in consulting, transformation, and the contracting ecosystem. You will be responsible for the successful management and delivery of a portfolio of complex engagements, ensuring their profitability, productivity, and client satisfaction. A key focus will be on continuous innovation, developing new methodologies, and identifying and resolving potential risks through creative and cutting-edge tools and approaches.

This is a critical leadership position within a growing team, offering significant opportunities to contribute to business development, support our go-to-market approach, and solidify our position as market leaders in Contracts Transformation.

Specific Responsibilities include:

Practice Growth & Development:

• Playing a key role in the growth of the Contracts Transformation service line, contributing to go-to-market initiatives, and supporting business development efforts.
• Developing and implementing innovative approaches for CLM technology adoption, related transformation programmes, and advanced contracting solutions.
• Identifying and pursuing new opportunities within existing and prospective client accounts.

Client Relationship Management & Advisory:

• Managing and developing strong relationships with key clients, acting as a trusted advisor on complex contracting matters.
• Translating complex client expectations into clear, actionable, and integrated project objectives, ensuring the delivery of total solutions that exceed expectations.
• Providing high-quality, pragmatic, clear, and commercially focused advice on complex contracting challenges.
• Managing and influencing senior stakeholders across diverse client organisations, including procurement, legal, commercial, and IT departments, within the context of project delivery.

Programme Leadership & Delivery Excellence:

• Leading and managing complex contracts transformation programmes, ensuring successful delivery, profitability, and client satisfaction.
• Leading the design and implementation of advanced process improvement strategies related to contract lifecycle management.
• Driving the successful implementation of contract lifecycle management software and associated operational changes.
• Ensuring the highest standards of quality and commercial viability across all engagements.

Innovation & Thought Leadership:

• Fostering creativity and innovation in solution design, methodology development, and service delivery within the contract’s transformation space.
• Conducting and leading research, analysis, and review of market trends and client needs to inform project approaches and service evolution.
• Contributing to thought leadership and the development of new intellectual property to enhance existing services and anticipate future customer needs.

Team Leadership & Development:

• Guiding and mentoring junior team members, fostering a culture of excellence, innovation, and continuous improvement.
• Leading communication within project teams and with client stakeholders, maintaining and developing relationships at appropriate levels.

Connect to your skills and professional experience

• Strategic Acumen & Execution: Ability to contribute to and execute strategic objectives, translating vision into tangible project outcomes.
• Advanced Client Relationship Management: Exceptional ability to build, maintain, and expand strategic client relationships, understanding complex business needs and driving innovative solutions.
• Go-to-Market Contribution: Demonstrated experience in contributing to go-to-market strategies and supporting business development activities.
• Deep Industry Expertise: Extensive experience in Contracts tech, Contract Lifecycle Management (CLM) platforms, and designing/optimising contracting process flows.
• Creative Problem Solving: A highly creative and innovative mindset, with the ability to develop novel solutions to complex business challenges.
• Critical Thinking & Judgement: Superior critical thinking skills, applying expert judgement to complex data and situations to produce insightful analysis and robust recommendations.
• Communication & Influence: Outstanding ability to articulate complex ideas, strategies, and solutions clearly and persuasively to senior audiences, both internally and externally.
• Ownership & Proactivity: A strong sense of ownership, taking initiative, and proactively driving outcomes without constant direction.
• Resilience & Tenacity: The ability to persist and lead effectively through challenging situations, demonstrating resilience and a commitment to achieving results.
• Commercial Acumen: Deep understanding of commercial drivers, market dynamics, and the biggest challenges/opportunities facing our clients in the contracting space.
• Team Leadership: Proven ability to lead, inspire, and develop project teams in a fast-paced, dynamic environment.

Connect to your business - Deloitte Legal

By connecting legal expertise and technological innovation, we’re creating a new future for law. We blend great advisory capabilities with the technology, process and change management skills to move from advice to implementation and managing legal operations. We are delivering to legal buyers the Deloitte promise of practical solutions to real business problems. Join us and experience the future of law, today.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

“The best part of my job at Deloitte is working in a forward-thinking team and working on high profile projects. I also feel like I’m constantly exposed to new ideas and skills, which is great for learning and professional development” - Ben, Tax & Legal

Our hybrid working policy

You’ll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return-to-work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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