Director - Scaled Delivery Leader, Telecommunications

Basic information

Job description

Connect to your Industry

Want to work with the latest technologies, leading teams to help organisations transform their core business capabilities? Whether you’re delivering enterprise-wide systems, implementing cloud-based solutions, or managing complex programme delivery, your expertise will help clients achieve continuous improvement and innovation, from initial strategy through to implementation and optimisation.

Our team brings together individuals with a wide range of skills, experiences, and backgrounds, enabling us to provide innovative and tailored solutions to our clients. You’ll have the opportunity to work alongside industry experts, collaborate with cross-functional teams, and access a wide range of internal and industry-recognised learning opportunities to enhance your skills and certifications.

In this role, you will be at the forefront of the Technology, Media, and Telecommunications (TMT) sector, deeply engaging with its dynamic landscape. This involves continuously monitoring market shifts, understanding the evolving challenges and opportunities faced by TMT clients, and translating these insights into innovative strategies and technical solutions that drive their success and maintain their competitive edge.

If you want to be part of a growing team, work with clients to deliver transformative technology programmes, and help develop the next generation of talent, we would be delighted to hear from you.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. 

These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Director specialising in scale technology delivery for complex transformations within our telecoms clients, you will hold a pivotal role in shaping and executing strategic initiatives. You will be instrumental in building and nurturing deep, trusted relationships with senior client stakeholders, often at C-suite level, guiding them through their most intricate challenges. Your leadership will extend to orchestrating multi-capability and often multi-geography teams, ensuring the successful design and implementation of transformative solutions that deliver significant, business-critical outcomes. Beyond client engagements, you will be recognised as a key leader within our business, actively contributing to the growth of our industry team and proactively identifying new opportunities through your profound expertise, established relationships, and the impactful work you deliver.

As a Delivery Leader, you will:

• Cultivate and expand senior client relationships, acting as a trusted advisor to C-suite executives on critical strategic and transformational agendas and complex challenges within the TMT and telecoms sector.
• Understand what it takes to deliver major technology programmes safely, quickly, and at scale – building diverse teams both within Deloitte and with our clients.
• Shape, mobilise, lead, and inspire diverse, multi-capability and multi-geography teams, fostering a collaborative environment and ensuring high performance in the delivery of complex client engagements.
• Leverage your deep industry expertise and established client relationships to proactively identify, shape, and secure new business opportunities, significantly contributing to the growth of our TMT practice.
• Act as a visible leader within Deloitte, mentoring and developing our talent, contributing to our thought leadership, and playing a key role in the strategic direction and growth of our industry team.
• Define the overall programme strategy, roadmap, governance frameworks and detailed delivery plans, ensuring alignment with client objectives, Deloitte's methodologies, and industry best practices.
• Oversee programme budgets, financial forecasts, and commercial aspects, ensuring profitability, cost-effectiveness, and value for both your clients and Deloitte.
• Proactively manage intricate stakeholder landscapes, including multiple client departments, third-party vendors, and internal Deloitte teams, ensuring clear communication, alignment, and resolution of critical issues and dependencies.
• Ensure the highest quality of deliverables and adherence to programme standards, fostering a culture of delivery excellence and continuous improvement across all programme workstreams.

Connect to your skills and professional experience

• Deep expertise in the TMT / Telecoms industry, encompassing a comprehensive understanding of its products, services, processes, and technologies. This includes areas such as:
• Business Support Systems (BSS) and Operations Support Systems (OSS) transformation
• Network evolution (e.g., 5G, fibre, cloud-native networks)
• Digital customer experience and channel transformation
• Data monetisation, analytics, and AI/ML applications in Telecoms
• Cloud adoption strategies and large-scale platform migrations
• Exceptional programme leadership and management capabilities, including strategic planning, governance, risk management, financial stewardship, and benefits realisation across large-scale, complex engagements.
• Demonstrable success in building and sustaining trusted advisor relationships with C-suite and senior executive stakeholders within client organisations, influencing strategic decisions and driving consensus across diverse groups.
• Strong commercial acumen and business development skills, with a proven ability to identify, shape, and secure new opportunities, including leading bid responses (e.g., RFI/RFP) and developing compelling value propositions.
• Excellent communication, presentation, and negotiation skills, capable of articulating complex concepts clearly and persuasively to both technical and non-technical audiences at all levels.
• A strong commitment to people development, with experience in mentoring, coaching, and developing talent, contributing to the growth of our practice and the professional advancement of our teams.

Preferably you also have:

• Recognised certifications in programme management (e.g., MSP, PMP) or relevant technology domains.
• Experience in leading or significantly contributing to the growth of a professional services practice or service line.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm).

The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Consulting

“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Consulting

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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