Job Specs
Job Name Government & Public Sector Manager / Senior Manager Location Athens Business Area GR - CORE BUSINESS OPERATIONS Seniority Manager and above Business Function CONSULTING - DBSWhat impact will you make?
Government & Public Services Manager / Senior Manager#YourOpportunity
Deloitte is proud to be named the no. 1 consulting service provider in the world by Gartner and the most valuable and strongest commercial services brand in the world by Brand Finance.
We are delivering business advisory and technology - enabled business transformations across the globe, always with a focus to our vision: to make an impact that matters. Within Deloitte, Engineering, AI & Data team focuses on delivering trusted high - end technology advisory services.
Under this framework, we are currently looking for an enthusiastic Government & Public Services Manager / Senior Manager to become part of our dynamic Technology & Transformation team in our offices in Athens. In this role, you'll work within a team to help clients transform their technology platforms and business operations. Partnering with some of the world's largest organizations, you'll help COO's, FCO's, CIO's and their teams realize their ambitions - from improving financial performance, to accelerating speed to market and delivering continuous innovation.
Our diverse and passionate team is encouraged to use agile techniques in the development, delivery and on-going management of analytics services and solutions that solve complex business issues through descriptive analytics, advanced visualization, data warehousing, multi-dimensional modelling and business intelligence. At Deloitte, you will offer solutions for our customers' challenges, while subsequently working on your own career and personal growth ambitions. You'll learn and develop a mix of advisory and technology skills that will help you define effective strategies and put them into action. Collaboration will sit at the heart of everything you do, as you work closely with both colleagues and clients to delivery projects that drive businesses forward. Together we'll help to imagine and deliver solutions that prepare organizations for the future - overcoming new challenges and embracing the opportunities that come with advances in technology during this new digital age.
#YourRole
Your role as a Government & Public Services Manager/ Senior Manager will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results. In this role, you will build relationships and exercise your communication skills to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values to set these into practice in your professional life.
During your tenure you will demonstrate and develop your ability to:
- Analyze and document the client’s current state process designs by using business process management techniques (e.g. BPMN, RACI, SIPOC, VSM, etc.);
- Identify and document any pain points/ quality issues/ inefficiencies/ non-value-adding activities leading to poor performance;
- Define the process efficiency metrics (KPIs) and the appropriate SLAs;
- Generate business requirement documents for key process improvement projects;
- Effectively monitor project and program implementation;
- Analyze business requirements and prepare technical and functional specifications and develop tender documents;
- Manage and deliver projects and proposals;
- Deal with project research and participate in report writing process;
- Effectively interact with colleagues and clients of varying backgrounds to effectively serve clients.
#WinningRequirements
Potential candidates should fulfill the following criteria:
- Bachelor’s degree in Economics, Engineering, Business Administration, Finance or Public Policy;
- Master’s Degree in Business Administration (MBA), Engineering or similar will be considered a plus;
- At least 8 years of relevant work experience in a consulting firm or related professional area with emphasis on providing advisory services to public sector organizations;
- Knowledge and prior experience in areas related to Government & Public Services gained through serving Greek public administration, European Institutions and/ or International Donor Organizations across multiple policy areas;
- Prior experience in preparation of responses to Greek public sector and European tenders;
- Understanding on a. latest trends regarding a variety of policy areas (e.g. general public services, economic affairs, environmental protection, social policies, etc.), b. major planned Greek public sector reforms as well as c. funding/ financing opportunities available for the realization of public sector reforms;
- Strong problem-solving skills and ability to develop insights from quantitative and qualitative information;
- Experience in management of co-funded projects will be considered as a plus;
- Excellent interpersonal skills and ability to prioritize and handle multiple assignments;
- Strong oral and written Greek & English language communication skills;
- Computer Literacy;
- Military obligations fulfilled where applicable.
ABOUT TECHNOLOGY & TRANSFORMATION
Six core competency areas make up our Technology & Transformation service line:
- Cyber;
- Engineering, AI & Data;
- Enterprise Technology & Performance;
- Finance Transformation;
- Customer;
- Human Capital.
We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.
We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.
We create long-term, sustainable impact We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.
ABOUT DELOITTE
Our ServicesDeloitte offers integrated services that include Audit, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.
Our PurposeWe are led by a purpose, to make an impact that matters with clients, people, and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent.
Our ValuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.
Our Talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.
Build your legacy with us. Aim higher: join Deloitte now!
Deloitte is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
All applications will be considered without distinction, in accordance with our values and in line with our inclusive culture. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment processPlease, visit our website for more information.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.
Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias & Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias & Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.
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Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.
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