Billing Management
Job Summary :
The Billing Executive is responsible for supporting the end-to-end billing process and ensuring timely and accurate invoicing to clients. The role requires close coordination with engagement teams, Global Finance Service (GFS), and internal stakeholders to facilitate efficient client-to-cash operations for Thailand, Laos, Malaysia.
Key Responsibilities:
- Review billing requests and coordinate with Engagement Managers (EM) and Engagement Partners (EP) prior to submitting billing requests through the SharePoint systems.
- Raise and manage SNOW tickets related to client invoices, interfirm invoices, seminar invoices, and credit notes, and monitor the end-to-end process until completion.
- Manage and execute invoice transmission through various channels, including print & post, client portals, and email, ensuring compliance with client requirements
- Coordinate with Global Finance Service (GFS), business units, finance teams, and clients to resolve billing issues and ensure smooth completion of the billing process.
- Maintain and update client billing information including Bill-to / Payer-to details in the system.
- Provide guidance and support with engagement teams regarding the proper billing procedures.
- Prepare and analyze monthly billing reports and provide insights to support finance operations.
- Perform other duties and responsibilities as assigned by the supervisor.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
- Minimum 2 years of experience in Accounting, Finance or Billing
- Knowledge of accounting principles & taxation is required
- Experience in billing or invoicing processes will be an advantage.
- Good communication skills (Thai & English)
- Good coordination and negotiation skills
Positive attitude, responsive, and service-minded.