ResponsibilitiesResponsibilities:Manage users’ requests, gather information and communicate through different channelsInvestigate, identify and resolve incidents and problems Propose and develop solutions using technologies e.g. C#, Java, etc.Collaborate with other IT development and infrastructure teams to ensure the stability of productionMonitor application and chain health. Build monitoring using external tools and develop in-house monitoring toolTake initiatives to reduce the operational risks and improve efficiency of day-to-day productionProfile requiredProfile Requirements:Hold a relevant Bachelors or master's degree in computer science, Software Engineering or similar majorsHave good knowledge on Unix and SQLCapable to understand and code with programming languages, C# is strongly preferrableWilling to learn, able to learn quicklyHave good communication and interpersonal skillsHave positive mindset and work as a team playerFluent in English is mandatory Behavioral SkillsClient - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs Team Spirit - Collective mindset: I favor the team’s interest over my own resultsInnovation - Change management: I support changeResponsibility - Courage: I express my convictions and make decisions with courage and respect.Commitment - Sustainability: I strive to develop my skills and knowledgeWhy join usBusiness insightOur Culture: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.Diversity, Equity & Inclusion (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision:Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations of assistance during the recruitment process, please do not hesitate to let our HR staff know.Department DescriptionThe department covers the front to back lifecycle of Structured Product, including the requirements from the financial engineers, sales, traders and middle office.As part of the Global Banking Technology & Operations team, we work hand in hand with the software developers, project managers, and users to design, develop, and ensure the stability of global strategic solution for the Structured Product business line.You must be creative, innovative, and able to propose better solutions whenever possible. This could be an ideal opportunity for you if you are open-minded and curious to help rationalize and maintain the existing systems, and if you are aware and curious about new technologies to share their benefits and explore them.

Post Trade Application Support - IT (Information Technology) - Hong Kong, Hong Kong

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