ResponsibilitiesPrioritization of requests and leading prioritization meetings with dedicate representatives from each business lineHelp the client/sales to understand SG’s KYC requirements and provide additional rational as to why certain documents are being requestedEnsure the relevance, quality and accuracy of main client description and categorization attributes in SGCIB and SG Group client data basesTake responsibility for the proper management of KYC files and client records in the information systemsUse strong communication skills (verbal and written) to on-board new clients to the bank and ensure KYC files are consistently completed in line with policy and procedure. Manage communication & updates between all key stakeholdersEnsure weekly productivity targets are met while quality remains at the highest standardsThe Case Lead is responsible to work closely with our outsourcing partners and set their priorities which have been agreed with the businessCentral point of contact for external Clients and internal stakeholdersOwnership of the case from the point of documents collection to validationThe case lead is responsible for assessing the final Client risk and providing final validation on the KYC analysisAdvisory role for all BLs and ClientsUnderstand profitability and urgency and challenge the non-standard requestsProvide transparency, report incidents and escalade blocking or complex cases to front office or Compliance with expected actions plans The team is also the main point of contact for all onboarding related matters for our different business lines in the region. Responsibilities include supporting the business lines, managing their priorities and providing transparency of the process. The team provides advisory services internally and externally and should be well versed in the latest KYC and regulatory requirements and how they are applied within our organization. Coordination of priorities with different Business Lines in Asia is critical to have an efficient onboarding process and to use our resources in the most optimal way. The Case Lead is also accountable for the accuracy of the file in line with policy and procedure and in addition responsible for final validation of the file from KYC perspective.Profile requiredRecent Graduate with a bachelor’s or master’s degree in finance, business administration or economicsFluent in English, with an Asian language being a plusDemonstrate the capacity to work in a team environment, on collective successDisplay responsibility and act ethicallyDisplay commitment, demonstrating consideration for othersAbility to adapt quickly to challenging situations and find innovative solutionsAbility to produce clear and concise deck on power point to support presentation/discussionGood communication skillsWell organized and details orientedThis is a fixed term 24 months Trainee contract with Societe Generale. You will form part of the team on a full-time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.Behavioral SkillsTeam Spirit - Synergies: I make cooperation with colleagues in and outside my team a priorityTeam Spirit - Open mindset: I listen and share my views and my expertise in an open modeInnovation - Thinking out of the box/Creativity: I propose new ideas and solutionsInnovation - Change management: I support changeResponsibility - Accountability: I make decisions in my scope of responsibilitiesCommitment - Sustainability: I strive to develop my skills and knowledge Why join usBusiness insightOur Culture:At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.Diversity, Equity & Inclusion (DE&I):Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.Our vision:Engaged workforce that is demographically diverse in a way that reflects the communities in which we operateInclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents Engage our community and marketplace, and position the organization to meet the needs of all its clientsCheck out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/Societe Generale is committed to offering inclusive recruitment experience to all candidates. If you require any reasonable accommodation of assistance during the recruitment process, please do not hesitate to let our HR staff know.Department DescriptionThe Case Lead team sits in CLD department (Client Lifecycle & Digital) and is the interface between clients and internal key stakeholders. As dedicated point of contact, the team is responsible for the successful integration of new clients by identifying KYC requirements, collecting and validating documents that cannot be obtained through any public sources and performing background checks and AML analysis for new clients.

TRAINEE: Client Lifecycle and Digital - Banking operations processing - Hong Kong, Hong Kong

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