ResponsibilitiesGood written communication & build rapport with clients.Service quality at top of mind .Sense of urgency & commitment is very importantCo-ordinate among team for skill mutualization and suggest pro-active measures to improve efficiency / process.Perform the role with maximum Caution, Responsibility and Confidentiality as demanded by the function.Profile requiredShould have around 3-5 yrs of Experience.Experience in L1 and L2 production support and ticketing process.· Must have Strong understanding of Linux.· Good to have knowledge of Windows and PowerShell.· Good to have knowledge on Linux shell scripting. · Good to have knowledge on Windows, PowerShell and Docker Containerization(Deploy docker images and manage services)· Should have knowledge on Release management· Should have capability to do product development, automation and application upgrades.· Good to have knowledge on transition skills, SOP preparation and new application onboarding.· Should have good Communication skills· Should have strong analytical and problem-solving skills.· Must take ownership and accountability of a product delivery.· Strong Knowledge on ITIL concepts• Experience in production support and ticketing process• DB experience - SQL server/Oracle DB(SQL query writing experience-DDL/DML..etc)• ETL production support experience-Informatica or SSIS tools• Should have knowledge on any monitoring tools(Nagios/eon..etc)• must know any one of scripting language(shell/PowerShell/python)• Good to have Azure/Azure data engineering/jboss/WebSphere knowledge• Good to have knowledge on any deployment tools (VSTS)• Good to have knowledge on SSL certificate managementWhy join usWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Business insightAt Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Specialist Software Engineer - Production Support - IT (Information Technology) - Bangalore, India

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