About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
What it's all about -
Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments, and economics, VCA solves the most strategic problems for our clients. VCA’s core client segments include issuers, acquirers, merchants, fintechs, payment enablers, and governments.
Within VCA, we have a dedicated service line—VCA Implementation Services (VIS)—with specialized experts who are routinely embedded into client organizations to provide hands‑on execution support. Through our collective experience, we have amassed an extensive set of best practices that we leverage to help partners manage customer relationships, portfolio levers, and product development..
We are seeking a Senior Client Consulting Manager, Technology Implementation, to lead technology and digital transformation engagements. This leader will oversee initiatives that solve critical business challenges and unlock new opportunities through IT‑driven solutions. The role requires a versatile strategist and project manager capable of guiding teams, managing complex programs, and delivering high‑impact outcomes aligned with client priorities.
This role supports VCA Implementation Services and contributes to the development of Visa’s implementation capabilities across payments, core banking, and value‑added services. The successful candidate will also help identify and solve client challenges that drive portfolio growth, supporting Visa’s broader ambition to diversify its revenue streams.
Specific Responsibilities include
- Lead strategic discussions with clients to identify critical business challenges and opportunities in technology innovation; propose actionable solutions; and define priorities and timelines.
- Develop methodologies, frameworks, and approaches to evaluate clients’ digital and AI maturity, define the target transformational state, and design implementation roadmaps.
- Drive AI‑ and cloud‑powered business growth initiatives; ideate, propose, and implement strategies that increment top‑line performance for the payments business as well as broader group opportunities.
- Manage client inquiries regarding relevant operations and systems, including planning, tracking progress, mitigating risks, and ensuring high‑quality outcomes.
- Lead client engagement activities such as proposal development, contracting, stakeholder alignment, and fact‑based analysis to support actionable recommendations.
- Collaborate with global hubs, functional experts, and solution providers to bring specialized knowledge and Visa capabilities into engagements.
- Design and deliver compelling presentations to executive‑level client stakeholders to communicate findings, recommendations, and strategic insights.
Business Development
- Build, maintain, and evolve the technology implementation project pipeline, ensuring alignment with the company’s strategic priorities.
- Help scale the Technology Implementation practice through service offering structuring.
- Anticipate clients’ needs by continuously researching and testing emerging digital capabilities and ensuring their inclusion in projects.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
What we'd like from you -
- Proven experience in financial services, payments, consulting, or digital technology.
- Proven track record of leading digital transformation initiatives from strategy through execution.
- Proven experience in digital technology business development.
- Familiarity with platforms and technologies including card issuing and acquiring platforms, Banking‑as‑a‑Service (BaaS), cloud, and AI.
- Technology‑driven mindset; digitally savvy and up to date with the latest market and industry innovation trends.
- Strong knowledge of agile methodologies and project management frameworks.
- Excellent client relationship management skills, with the ability to develop a credible point of view and act as a trusted advisor across a range of industry topics.
- Strong executive presence, with excellent written and verbal communication and presentation skills, and the ability to engage effectively at all levels of large organizations.
- Ability to collaborate effectively with internal and external technology and solution partners.
- Experience with budget management and reporting.
- Business‑level English and French proficiency.
- What will also help:
- Experience in digital solution architecture for AI and cloud environments.
- Good understanding of Visa and the payments ecosystem.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.