About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Summary:
The Core Product team is responsible for managing and optimizing key Visa product sets for both issuing and seller‑side clients. The Acceptance Products portfolio specifically supports the seller‑side ecosystem—merchants, acquirers, gateways, PSPs and enablers—by delivering market‑leading acceptance capabilities, strong operational governance (rules/waivers), and clear enablement that accelerates adoption and performance outcomes.
The Director, Acceptance Product & Solutions – leads Visa’s acceptance strategy and the go‑to‑market execution within the market. Reporting to the Head of Core Products, AUNZPI the role is responsible for driving commercialization of Acceptance products & solutions and delivering scalable acceptance growth in the market.
The role ensures Visa’s acceptance solutions are client‑relevant and easy to sell, deploy, and scale, working closely with Regional Product teams, Sales, and ecosystem partners to translate strategy into measurable adoption, revenue, and network expansion, with a strong focus on long‑tail merchants and priority use cases.
What a Director, Acceptance Product & Solutions does at Visa:
The primary responsibilities of the Director, Acceptance Product & Solutions – would include:
- Lead execution of the market Acceptance strategy, aligned to multi‑year market plans and leveraging Visa’s global platforms and capabilities.
- Provide oversight of acceptance network health in the market, identifying gaps and driving actions to improve coverage, performance, and scalability.
- Define market priorities and influence regional Acceptance roadmaps, ensuring local requirements are incorporated early and effectively.
- Lead a product‑led go‑to‑market strategy across priority segments, seller use cases, driving scaled adoption.
- Translate market needs into a prioritised plan across platform requirements, operational changes, commercialisation and enablement.
- Develop clear seller value propositions, narratives, and playbooks to enable effective sales execution and commercialization.
- Partner closely with Regional Product, Sales, Client Services, and ecosystem stakeholders to ensure strong positioning, sales enablement, and scalable delivery models.
- Track adoption, performance, and impact through defined KPIs, dashboards, and governance frameworks.
- Build and lead strategic partnerships with acquirers, ISVs, fintechs, and platforms to expand acceptance reach and unlock new payment experiences.
- Drive execution discipline and operating rigor, translating acceptance gaps into targeted product and operational programs, particularly to accelerate adoption among small and underserved sellers.
- Own governance for seller‑side rules and waiver processes affecting acquirers and merchants; ensure timely and accurate execution of rule and program changes.
- Drive change management for seller‑side program and fee amendments that impact merchants/acquirers, coordinating internal readiness and external communications.
- Act as a trusted strategic partner to senior stakeholders across Sales, Product, and Regional Acceptance leadership.
Why this is important to Visa:
Acceptance is foundational to Visa’s network strength and seller value proposition. As the Oceania region continues to evolve across seller segments, and acceptance experiences, this role ensures strong market ownership, product leadership, and scalable commercialization, enabling sustainable, long-term acceptance growth.
The role is based both in Melbourne and Sydney.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
What you will need:
- 10+ years of professional experience, including significant experience in the payments industry across product strategy, product management, commercialization, or solution leadership.
- A clear communication style that allows you to convey complex topics to diverse audiences.
- Deep, current understanding of the market payments and fintech landscape, with the ability to anticipate trends and position Visa competitively versus networks and emerging platforms.
- Deep understanding of merchant acceptance, acquiring, payment networks, and seller ecosystems, including ISV and SMB environments.
- Strong fluency in evolving payments and technological trends and the ability to translate innovation into clear, compelling client value propositions and growth opportunities.
- An AI first approach to iterative product development and prototyping
- Proven experience leading and commercializing complex product portfolios with accountability for adoption and revenue outcomes.
- Strong client-facing capabilities with experience engaging senior executives, partners, and ecosystem stakeholders.
- Strategic mindset combined with hands on execution capability and strong analytical and business acumen.
- Bachelor’s degree required; MBA or postgraduate qualification highly valued.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.