Editor in Chief, Newsroom

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Editor‑in‑Chief serves as the senior editorial authority for Visa’s global newsroom. This role is responsible for establishing editorial direction over the medium‑ to long‑term, ensuring Visa’s storytelling reflects evolving realities across markets and keeps the organization equipped to address both current and emerging narratives.

The Editor‑in‑Chief actively writes, commissions, edits, and shapes flagship content, while holding responsibility for continually evolving the newsroom’s editorial posture, standards, and narrative coherence to align with Visa’s future direction.

This leader will set the editorial bar, aligning strategic priorities and delivering value to audiences. They will partner closely with stakeholders across the business, regions and markets, while maintaining the integrity of the newsroom.

Key Responsibilities

Editorial Direction & Long‑Range Sense‑Making

• Set Visa’s editorial direction across a quarterly and annual horizon, grounded in:
• Insights from regional and market teams
• Business priorities and signals
• External context (policy, regulation, technology, trust, culture, commerce)
• Identify emerging storylines and narrative shifts and translating it to Visa’s storytelling.
• Define editorial priorities, narrative focus areas, and themes in partnership with the wider communications team and business.

Regional & Market Engagement

• Empower regional and market communications leads as primary sources of editorial insight.
• Leverage local context, emerging trends, and early signals from markets to shape newsroom thinking, while allowing regions to retain ownership of local delivery.
• Prioritize regional realities and requirements as the foundation for global editorial direction, making sure that the narrative consistently serves the needs of each market.
• Encourage markets to contribute stories that reflect their unique perspectives and meet newsroom standards.

Flagship Storytelling & Editorial Leadership

• Lead, write, and shape flagship owned content, including:
  • Forward‑looking thought leadership
  • Executive and leadership narratives
• Act as senior editor on the newsroom’s most sensitive, complex or reputationally important stories.
• Shape narrative framing, tone and approach.

Editorial Authority & Standards

• Set and uphold the newsroom’s editorial standards
• Decide what qualifies as newsroom content and what does not.
• Hold authority to push back on story ideas or drafts that do not meet the editorial bar.
• Make sure incoming stories are shaped into credible, audience‑first storytelling or are redirected.

Pipeline Shaping & Editorial Prioritization

• Own the editorial lens on the newsroom pipeline.
• Work closely with the News Director to ensure long‑term direction translates into near‑term story plans.
• Partner with the Campaigns Director to inform campaign ideation with narrative insight and make sure campaigns advance longer‑term storytelling
• Make sure internal and external storytelling remain aligned at the narrative level, in partnership with Enterprise Internal editorial leads.

Team Leadership

• Lead and mentor a team of editors, writers, and content creators.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 8-10+ years of experience in editorial, journalism or content leadership roles.
• Proven experience operating as an editor or newsroom leader with clear decision-making authority.
• Demonstrated ability to enforce editorial standards and push back with senior stakeholders.
• Strong editorial judgment and experience managing high-volume, high-visibility content pipelines.
• Experience working in matrixed organizations with multiple competing priorities.
• Experience operating at a senior level within a highly matrixed, global organization.
• Strong executive presence with the ability to counsel senior leaders and operate as a trusted partner.
• Exceptional written and verbal communication skills, with sharp editorial instincts.
• High-level of professional integrity and confidentiality.
• Creative, positive, collaborative, and high-energy individual with an ability to execute.
• Comfortable taking ownership and driving the team forward on a daily basis.
• Mix of agency and in-house experience strongly preferred.

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer