The newly formed Transfer Agent department acts as the main point of contact between investors and the fund as well as managing relationships with local and foreign Transfer Agents. The department is responsible for overseeing, monitoring and controlling the register of shareholders or unitholders, dealing activity (subscriptions, redemptions, etc.), and transfers, and ensuring investor servicing is compliant with regulatory standards in addition to KYC activities and first controls. Oversight and coordination of TA and KYC activity is centralized into this department.
Main Tasks :
- Monitoring of daily operations of the Transfer Agency (subscriptions, redemptions, transfers), capital calls, distributions, payments, and investor inquiries
- Act as a point of contact for investor queries and support the Head of TA & KYC in client meetings and regulatory discussions
- Orders Coordination and Controls/Waivers in coordination with Sales request
- Assist in the management and execution of KYC and onboarding processes for investors
- Transactions Monitoring activity
- Monitoring of Large redemptions and reporting to Governing Bodies
- Coordination of Dividend Distribution activities
- Market timing control
- Ensure accurate maintenance of the shareholder/unitholder register
- Contribute to the monitoring and control of delegated Transfer Agencies
- Participate in the review and update of operational procedures
- Contribute to process optimization, automation, and digitalization initiatives within the TA & KYC department
- Participate in training and development activities to enhance service delivery and compliance standards
- FATCA/CRS Investor and Reporting Oversight
- Fund Merger/Liquidation/Corporate Action Oversight
- Managing the day-to-day operational aspects of the activities
- University degree in Finance, economics or engineering. Minimum 5 years of experience in Transfer Agency and/or Alternative, ideally with exposure to KYC/AML processes
- Good knowledge of Luxembourg fund structures (UCITS, AIFs) and related regulations
- Experience with TA or KYC systems (e.g., Multifonds, Investran, eFront, Fenegro, Cascade, Worldcheck, Metrosoft) is an asset
- Excellent modelling skills in MS Excel, Power BI as well as skills in Power Point and Word
- Fluency in written and spoken English. Further foreign languages a plus
Soft Skills:
- Well-developed organizational skills, flexibility, ability to deal with different departments within the organizational framework
- Excellent presentation and communication skills
- Excellent attitude for thorough analyses and for problem solving
- Ability to work in a small and highly professional environment and to work under pressure while maintaining high qualitative standard
- Good problem-solving skills and ability to manage multiple tasks and deadlines
- Strong interpersonal skills and ability to build positive relationships internally and externally