CCB Cash Management Product Sales (French or German Speaker) - AVP

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Job Overview

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

Who We Are

Citi Commercial Bank (CCB) works with mid-market and fast growth businesses across the world, especially clients with international presence and aspirations. The key outline of this role is to help nurture the growth of cash revenues for CCB clients in Western Europe (WE). An ongoing commitment in providing cash management solutions and onboarding clients at lighting speed with enhanced client experience. Through those activities you will achieve an annual growth rate in cash revenue for the CCB business in WE whilst delivering excellent client experience. This role requires collaborating with other team members in day-to-day operations.

Key Outline

Based in Dublin, the key priority of this role is to support the Cash Management Sales team cater to Citi Commercial Bank’s clients in WE countries. In this role you will be engaging in complex deals through deal review process, monitoring and supporting implementation, and ensuring timely onboard and Implementation. You will operate on a project-to-project basis collaborating with cross-functional teams across Onboarding, Know Your Customer, Account Opening and Technical Implementation teams to deliver complex solutions for our clients in WE.

Core Responsibilities:

• Make Citi, the primary international banking partner for our client segments.
• Regular tracking of deal pipeline and review of implementation and revenue realization
• Maintain product knowledge to sustain your client advisor position within the client organisation.
• Provide solutions for all escalated client issues and co-ordinate resolution to deliver excellent client experience.
• Work with Treasury and Trade Solutions (TTS) teams across product, sales and implementation to own the execution of the deals won.

Skills that will help you in the role:

• Interpersonal and communication skills for effective presentations and conversions.
• Experience in managing client relationships with ability to influence others to support client needs
• Experience in the field of transaction services, sales and relationship management in cash and trade
• Analytical skills to filter, prioritize and validate complex situations and inputs received from multiple sources.
• Ability to multitask and prioritise conflicting deliverables both for clients and internally.
• Ability to quickly identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trends.
• Knowledge of regulations, market practices and bank operations.

Qualifications:

• Fluency in English and French or German is required, with any other European language(s) being complimentary
• Extensive commercial banking or relevant experience

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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