Job Summary
The Assistant Relationship Manager (ARM) plays a crucial role in directly supporting the Coverage Bankers in originating new business opportunities within Corporate and Investment Banking. This role involves a joint accountability for client revenue and profitability, working collaboratively to build and maintain strong client relationships. The ARM is involved in a range of activities including client research, preparation of client pitches, and detailed analysis, ensuring that every engagement maximises value for both the client and the bank.
Key Responsibilities
- Collaborate closely with Coverage Bankers to support new business origination, involving comprehensive client research, preparing detailed pitch books, and identifying industry trends and opportunities.
- Analyze client portfolios and market dynamics to inform strategy, including competitor benchmarking and reporting post-origination activities to capture performance and areas for improvement.
- Ensure adherence to rigorous sales disciplines such as financial planning, pipeline management, call reporting, and preparation of compliant deal approval documentation.
- Support transactional execution, including negotiation of commercial and risk terms and conditions, managing client escalations professionally and efficiently, facilitating smooth deal drawdowns in conjunction with relevant internal teams.
- Proactively manage client portfolios by engaging regularly with clients and product partners to optimize limit utilization and identify opportunities to deepen relationships.
- Provide consistent and high-quality direct sales support to the Senior Banker/Banker across assigned client portfolios, ensuring meticulous preparation for client meetings, including logistical arrangements and comprehensive documentation.
- Facilitate the coordination of internal stakeholders and product teams to deliver client-centric solutions that align with Standard Chartered’s value proposition and compliance standards.
- Partner in client meeting execution, contributing to relationship management and supporting the Banker in capturing insights and follow-ups effectively.
- Leverage internal systems and information technology tools to enhance efficiency and maintain accurate and timely client records, ensuring compliance with internal controls and regulatory requirements.
Skills and Experience
- Risk and Conduct Management: Demonstrated ability to uphold risk management standards and internal control frameworks, ensuring business activities align with regulatory and bank policies.
- Strategic Business Acumen: Adeptness in understanding corporate banking products, market dynamics, and competitor positioning to support effective business decision-making and client advisory.
- Client Relationship Skills: Proven strength in relationship management, capable of facilitating seamless collaboration between clients and internal product teams.
- Process Management: Experience in maintaining disciplined sales processes including pipeline management, call reporting, and financial planning procedures.
- Technical Proficiency: Competence in using various information systems and applications, coupled with strong PC skills to handle complex data analysis and reporting tasks.
Qualifications
- Bachelor's degree in Banking, Economics, Finance, Accounting, or related fields is strongly preferred to provide a solid foundation in financial principles and banking practices.
- Previous experience in corporate banking or financial services, with demonstrated exposure to client relationship management and business origination.
- Fluency in English is mandatory; additional language skills relevant to the region such as Arabic or others are advantageous.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.