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Business Execution Lead – Spearhead Payments initiatives across Middle East & Africa.
Join Citi to drive strategic projects, revenue growth, and cross‑functional collaboration.
Introduction
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Job Overview
The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO, Sales and Other Services business teams to implement Services/Citi-wide strategic initiatives, develop and enhance strategic frameworks. Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution
The Business Execution Lead will lead all Business Execution activities for Payments in Middle East and Africar, supporting Payments MEA Head on daily basis, as well as drive Payments Global strategic initiatives and projects. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities
Responsiblities:
- Strategic Initiatives: Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing business performance management, client experience enhancements, headcount management, and expense management Business
- Alignment & Collaboration: Partner with local and cross-functional business teams to ensure consistent alignment with overarching business goals, lead key business forums in MEA to drive business growth
- Revenue/Sales Analytics: Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments, focusing on MEA applying Global Payments Framework
- Executive Communications & Reporting: Coordinate the preparation of materials for key leadership forums, including Business Reviews, Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives
- Operational Excellence: Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains
- Project Management & Execution: Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership
- Knowledge Sharing & Communication: Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions. Risk Management & Compliance: Diligently assess risk in all business decisions, prioritizing the firm’s reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment
- Regulatory Forums/Questionnaires: Coordinate preparation of materials for meetings, presentations and exams related to MEA regulatory requests
Requirements:
- Experience with Banking businesses, particularly Treasury and Trade Solutions or Securities Services
- Strategic Thinking & Execution: Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen
- Bachelor’s Degree/University degree, Master’s degree preferred
- The role holder shall be required to discharge his/her responsibilities in accordance with Central Bank of Kenya’s Prudential Guidelines, code of conduct and other applicable laws and regulations (collectively, “ Applicable Laws and Regulations ”) together with Citi’s policies, standards, procedures, code of conduct, employee handbook (“ Citi Policies ”) or as may be amended from time to time. By submitting your application, you acknowledge that you have read and understood the Applicable Laws and Regulations (and in the case of Citi Policies, will read and understand these as and when it is made available to the role holder), and agree to undergo any additional screenings or assessments, including taking necessary steps and actions, if required by Citi.
Job Family Group:
Product Management and Development
Job Family:
Product Performance Management
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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