Vista previa generada por IA
Analista de Infraestructura IBM con experiencia en LAN/WAN y soporte técnico
Busca talento para gestionar y mantener infraestructuras críticas en Monterrey
Job Overview
Job Overview The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Responsibilities
Responsibilities:
- Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis
- Ensure successful completion of data loads and batch processing
- Participate in testing activities, including the creation and execution of basic test scripts
- Execute project plan task
- Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
- Evaluate issues using existing procedures or similar/related experiences; recommend and implement solutions
- Exchange ideas and information in a concise and clear manner
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Qualifications:
- 0-2 years of experience in a Technology Infrastructure role
- Ability to communicate technical concepts to non-technical audience
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline
- Effective written and verbal communication skills
- Effective analytic/diagnostic skills
Education
Education:
Bachelor’s/University degree or equivalent experience
Conocimientos en plataforma IBM
Conocimientos en plataforma IBM Conocimiento en JCL, ISPF, REXX. Conocimiento en scheduling OPC Conocimientos en service now Disponibilidad para trabajar fin de semana
Job Family Group
Job Family Group: Technology Job Family: Infrastructure Time Type: Full time
Citi is an equal opportunity employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.