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Relationship Management Analyst for Citi’s Global Bank Network Management, hybrid Budapest role
Manage agent bank relationships, regulatory compliance, and account operations across global networks
Job Overview
Team/Role Overview:
This role provide support to the Global Bank Network Management (BNM) team who are responsible for managing agent bank relationships supporting Citi business.
BNM is part of the Corporate Shared Services (CSS) division under the Chief Operating Office (COO) Organisation. BNM provides best in class banking services to our business partners and clients, while strengthening regulatory compliance, governance, and control over Citi owned bank accounts. BNM global functions include: Relationship Management, Regulatory, Bank Expense Optimization, Bank Signatory Management and Agent Bank Risk.
The Relationship function is responsible for managing relationships with agent banks to provide transparency, governance, and control over real world bank accounts which Citi businesses hold globally, both with affiliates and 3rd party banks.
The role includes activities ranging from account openings and closings, bank relationship management, maintenance and confirmation of account information in the account repository, negotiation & processing of bank related documentation, communication of market practices and regulations, fee negotiations and service reviews.
Key Responsibilities
Support the Network Managers in managing the relationship with the agent bank network providing clearing, settlement, custody, cash and credit services
Ensure that all legal documentation is signed, scanned, linked to the internal bank account repository (ABACUS-WFT)
Maintain agent bank details on Abacus-WFT and ensure this is kept up to date
Carry out all standard account openings and closings as per the market’s requirement
Ensure that agent bank and relationship bank contacts are kept up to date at all times on Abacus-WFT
Monitor agent bank service levels
Learn market practices and regulations, and communicate changes to interested parties
Become region and market subject matter expert
Ensure that account structure and documentation meet Regulatory requirements (ie FCA/SEC, etc)
Ensure accounts opened and properly documented and in accordance with Regulatory requirements (ie SEC, FCA, etc)
Ensure that account naming convention is followed for client related and firm accounts
Assist with Agent Bank and Market Due Diligence reviews in accordance with regulatory requirements
Maintain the central record of cash and security accounts that are open throughout the agent network
Communicate all opening and closing requests to the agents with appropriate authorisation
Maintain a database (Abacus-WFT) of all accounts known to be open at all agents throughout the network
Act as escalation point for operational issues
Involvement in high profile Projects relating to Risk Management, Data Integrity and Process Management
Participate in system enhancement initiatives and provide feedback
Support product and market expansion strategies
Assists in ad-hoc reports, special projects and perform internal team assignments as needed to ensure smooth service delivery
Complete all tasks – having connection with the organization’s activity but not detailed in the JDs – charged by the direct manager, supervisor, or the functional head
Ideal background
At least 3-5 years of experience in the international financial services industry, preferably Network Management, Account Management, Finance, International Securities or Treasury Operations
Excellent written and verbal communication skills in English
College / University Degree
Project Work experience (planning and execution)
Mandatory Experience: dealing with third parties such as banks or service providers
Knowledge of MS Office desktop applications; familiarity with SWIFT, TLM, Flexcube, BOX, GCMS is a plus
Good analytical and presentation skills, strong time management skills
Organised approach with good attention to detail
Nice to have working knowledge of the following: cash and securities settlement process, custody operations, foreign exchange, derivatives, payments
What we can offer you:
By joining Citi Hungary , you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well :
Cafeteria Program
Home Office Allowance ( for colleagues working in hybrid work models )
Paid Parental Leave Program ( maternity and paternity leave )
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your
Job Family Group:
Operations - Core
Job Family:
Operations Support
Time Type:
Full time
Primary Location Full Time Salary Range:
Ft8,202,730.00 - Ft12,775,670.00
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi’s EEO Policy Statement and the Know Your Rights poster.