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Digital Banking Development Expert in Sofia, Bulgaria – Join UniCredit for a career in innovative retail banking.
Enjoy bonuses, flexible hours, and a focus on digital channel growth.
General Information
Job ID 101101 Company UniCredit Bulbank Competence Line Retail Banking Country Bulgaria City София / Sofia Job Type Professional Functional area Retail Banking Products Working time model Full-time Working Time Model Comments Стандартно работно време Type of contract Labor permanent Contact peopleandcultureretailanducfin@unicreditgroup.bg At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build. Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.
What you'll be doing
Working towards making the digital channels (internet & mobile banking) of the bank, as a primary tool for daily banking; Identifying opportunities to increase digital channels usage, while promoting the functionalities of the internet and mobile banking of Unicredit; Designing different approaches for increase in the digital sales of the products falling under Retail Banking Division; Working in a team following Scrum values, principles and practices to maximize the delivery of business value; Collaboration with vendors and the tools which are used on a daily basis under the Scrum practices; Following well-structured backlog and creating features, user stories, describing process flows, building test case scenarios; Implementation of E2E dedicated functionalities from scratch to market; Customer experience and user flows design; Regular revision and fine tuning of existing process flows and digital solutions.
What you'll need to succeed
Passion for innovations and strong interest towards technological development within the banking world; University degree in Business/Economics or related field; 1 or more years of experience on similar position (e.g., in a bank, fintech, etc.), preferably covering business duties related to digital channels; Excellent English – written and spoken; Very good analytical skills, proactive person, able to coordinate and engage people in order to get their support; Good knowledge of the digital channels market, with focus over sales activities and transactions migration; Experience in customer experience design will be considered as advantage.
What you'll get in return
- Christmas bonus;
- Performance bonuses;
- Food vouchers;
- Preferential terms on loans;
- 25 days holiday leave;
- Аdditional holiday leave and birthday gift;
- Additional day-off for volunteering;
- Refer-A-Friend Program;
- Flexible working hours & work from home options;
- Additional health and life insurance;
- MultiSport cards and fitness centers in our Head offices;
- Corporate recreational facilities;
- and many more.
About UniCredit Group
UniCredit is a pan-European leading commercial bank providing best-in-class solutions and services across Italy, Germany, Austria, and Central and Eastern Europe. Our Vision is to be the Bank for Europe's Future. Our Purpose is to Empower Communities to Progress, delivering the best-in‑class products and services for all stakeholders, unleashing the potential of our people and our clients across Europe. We serve over 20 million clients, supported by three Group product factories — Corporate, Individual and Payment Solutions — that ensure best‑in‑class expertise and scalable solutions across all markets. Our integrated model combines local proximity, deep client understanding and Group‑wide capabilities, enabling seamless service and outstanding client experience. Digitalisation, operational excellence and a strong commitment to ESG principles underpin our journey, helping us deliver sustainable long‑term value for clients, communities, employees and shareholders. Our shared Culture unites our people across all countries, empowering teamwork, driven execution and ambition through Ownership, Integrity and Caring.